Talent.com
Spa Coordinator / Guest Advisor

Spa Coordinator / Guest Advisor

Spavia Day SpaAnn Arbor, MI, US
30+ days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Spavia Ann Arbor is seeking a Spa Coordinator to join our team!  We are an independently owned and operated luxury day spa located in Ann Arbor, MI.  At present, we are looking to fill a FULL TIME and PART TIME role.  This is not a seasonal or summer position.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps / scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

As a Spa Coordinator, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times. Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Why join the Spavia family

  • Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
  • Competitive commission / bonus payout structure / employee benefits
  • 401k plan
  • Medical (Blue Care Network), Dental (Delta Dental), Vision (VSP), Life and AD&D (MetLife), Short and Long Term Disability (MetLife), AFLAC plans.

This is a voluntary cafeteria plan based on eligibility.

  • Compensation starting $15.00 / hour PLUS commission and membership bonus.
  • We are family : giving, respectful, team atmosphere, and fun!‬‬‬‬‬‬

    • Responsibilities

    Spa Coordinator Responsibilities

  • Greeting and assisting guests
  • Making positive connections with our guests
  • Scheduling appointments and answering phones
  • Checking guests in and out and ensuring the accuracy of all transactions
  • Maintaining a beautiful spa, retail space, and reception area
  • Membership, spa boutique, and product sales
  • Share the Spavia ™ story and promote our spa boutique products, retail, and our treatments offered for optimal results
  • Provide education to guests regarding our  Spavia story, our spa boutique products and items, and our treatments offered for optimal results
  • Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
  • Refill / maintain all areas of the spa to be ready for the next guest
  • Willingness to work as a team player to proactively support the spa’s needs
  • Attention to detail in all aspects of spa coordinators responsibilities

    • Required Skills

    Spa Coordinator Requirements :

  • Minimum high school diploma.
  • Self motivated
  • Reliable, punctual, passionate and goal-driven
  • Professional, team player
  • Drug / alcohol / tobacco free
  • Ability to work days / evenings and at least one weekend day as part of a regular work week schedule.  The schedule is set, not changed each week or month.

    • Why join the Spavia family

  • Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
  • Competitive commission / bonus payout structure / employee benefits
  • We are family : giving, respectful, team atmosphere, and fun!‬‬‬‬‬‬

    • Skills & Qualifications

  • Articulate speaker with an ability to multitask
  • Combined education and previous customer service / administrative and retail experience is strongly desired

    • Job Type :  Flexibility is a plus.  Compensation starting $15.00 / hour PLUS commission and membership bonus.

    Create a job alert for this search

    Spa • Ann Arbor, MI, US