About the Role
This position will resolve incidents and collate data in support of root cause analysis and systems design
Key Responsibilities:
Monitoring & Observability: Create and optimize monitoring queries; establish service level baselines.
Incident Response: Support senior engineers during incidents; contribute to post-incident reviews.
Disaster Recovery: Participate in and help execute disaster recovery tests.
Automation & Infrastructure as Code: Implement automation and execute code in production environments.
Documentation: Contribute to SRE knowledge bases and documentation.
Collaboration: Work with cross-functional teams including Development, QA, IT Operations, and Product SRE.
Required Skills & Tools
Programming & Scripting: Python, Bash scripting, Java, Angular
Cloud Platforms: AWS (EC2, S3, Lambda, Glue), Azure (Functions, Logic Apps, AKS), GCP (GKE, Cloud Functions)
Infrastructure as Code: Terraform, Ansible, Chef, Puppet
Containerization & Orchestration: Docker, Kubernetes
CI/CD & Automation: Jenkins, GitHub Actions, Bitbucket, GitLab
Monitoring & Observability: Prometheus, Grafana, DataDog, Dynatrace, Splunk, SignalFx
Networking & Security: AWS: VPCs, IAM, Transit Gateway, CloudWAN, route53, AWS KMS, RDS Azure: Application Gateway, VNET, Express route, private link, Azure firewall, MS Sentinel, Azure Entra ID, RBAC
Primary Location Base Pay Range: Evanston, IL $73,700 - $122,900. If performed in Illinois, the pay range is $73,700 - $122,900. If performed in Chicago, IL, the pay range is $77,300 - $128,900. If performed in New York, the pay range is $77,300 - $128,900. If performed in New York City, the pay range is $80,800 - $134,700. If performed in Rochester, NY, the pay range is $66,800 - $111,300. U.S. National Pay Range: $70,200 - $117,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.
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