Home-Based Services Director

BUILD A CAREER THAT MEANS MORE

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults.

Firefly Children & Family Alliance is hiring a Director of Home-Based Services in Muncie, Indiana. In this position, you will provide program leadership and oversight to a team of Case Managers and Therapists to ensure positive client outcomes. This position will lead the program for the counties of Delaware, Grant, Randolph, Blackford, Jay, Wells, and Adams, and will be based out of the Muncie office. You will oversee an array of service lines that are provided to individuals, children and families involved with DCS. You will report to the Vice President of Home-Based Services.

You Will : Leadership (55%)

• Provide the strategy and goals for the program
• Work collaboratively alongside a co-director within your service area
• Ensure grantor / customer satisfaction
• Ensure staff are meeting work product expectations
• Hire, develop, hold accountable and if necessary, terminate Program staff
• Coach & mentor staff through training, inspiration and encouragement
• Hold staff accountable to service standards and ensure the processes are followed according to program standards
• Oversee vendors to ensure client information, and inquiries are managed following DCS goals and outcomes
• Respond to crisis calls from program staff
• Work within the structure of DCS Region and broker community
• Collaborate with other agency directors to provide training development, case supervision and carry out program expectations

Relationship Development (25%)

Financials (10%)

Oversee billing, budgets and contractual relationships within the program

Reporting (10%)

You Have :

Our Benefits :

Equal Employment Opportunity :

Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.

#LI-Onsite