Technical Training Lead

Job Description

Job Description

The Technical Training Lead is responsible for leading the design, development, implementation, and management of technical training programs that strengthen the skills of our field technicians and resources. As a key member of our organization, the Technical Training Lead will be responsible for developing structured training primarily for our Security domain, with eventually adding in our other domains Audio-Visual (AV), Data Networking, and other integrated systems technologies.

You will develop standardized training programs and materials, collaborating with subject matter experts (SMEs), vendor partners, and regional leaders to ensure the effective delivery of technical training. The Technical Training Lead will work closely with the Operations & People Development to oversee the creation and standardization of regional training centers, ensuring consistency and accessibility of training resources across all locations. Initially as the program is being established, this position will require up to 20-30% travel to branches in Canada and the USA.

Responsibilities :

Training Strategy & Development

• Create and maintain a structured training roadmap / career paths with an initial focus on Security, adding our other domains once the Security program is established.
• Help create consistent training materials in different formats—like videos, in-person classes, and hands-on practice sessions.

On-the-Job Training (OJT) programs

Training Delivery

Regional Training Centers

Required Qualifications :

Preferred Qualifications :

Salary : $90,000–$110,000 (DOE)

BENEFITS :

Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling.  Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option in qualified states), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts. Colleagues may also enroll in the company’s 401(k) plan.  Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays.

PHYSICAL DEMANDS :

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

WORKING CONDITIONS :

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

Company Info :

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics / OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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