Senior Business Development Representative

Business Development Representative

At Replicant, we believe AI should work for people, starting with customer service. That's why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.

Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24 / 7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.

We're leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you're excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you'll love it here.

As a Business Development Representative, you will be focused on researching, prospecting, and creating new pipeline with enterprise customers and will have a direct impact on developing the sales culture at Replicant.

Replicant is gaining traction with customer service organizations across the B2B sector in Retail, Insurance, Travel, Financial Services, Healthcare, and more. We are looking for an experienced BDR who can source enterprise deals involving multiple stakeholders in Customer Service, IT, and Operations.

What You'll Do

• Drive high-volume, highly-personalized outbound prospecting to generate net-new business opportunities.
• Use AI tools to enhance sourcing, research, prioritization, and message customization.
• Execute creative, research-driven outbound strategies tailored to target industries and personas.
• Understand and articulate Replicant's value proposition across channels and competitively position our platform.
• Partner closely with marketing, product marketing, and sales to share outbound insights and optimize messaging.
• Take full ownership of outbound goals and deliverables with minimal oversight.
• Support inbound lead coverage as needed, with primary focus on outbound generation.
• Meet daily activity KPIs and consistently exceed quarterly quota goals, contributing to overall pipeline growth

What You'll Bring

For all full-time employees, we offer :

Our Values

Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.

Blade Runners : We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.

Bread Makers : We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.

Sjlvdistans (Self-Distance) : Sjlvdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.