Key Accounts Manager, SVD

Key Account Manager (KAM)

Reference # : 158142 Functional Area : Marketing Location : United States (Pennsylvania, New York) City : Buffalo NY, Rochester NY, Erie PA On-site / remote : Fully Remote Brand : Leybold Company Name : Leybold USA Inc Date of Posting : August 27, 2025

At Atlas Copco / Leybold Vacuum, we seek better ways. This drives our leading technology, sustainable products, and top-notch service globally. We believe our people make it happen. We offer a collaborative, flexible work environment with competitive compensation and wellness programs. The Key Account Manager (KAM) will drive growth and customer satisfaction in analytical instrumentation, focusing on mass spectrometry.

This role requires a strategic, technical individual to nurture key accounts and develop new opportunities.

Responsibilities

• Manage relationships with key accounts in the analytical instrumentation market, focusing on mass spectrometry.
• Develop strategic account plans for customer satisfaction and revenue growth.
• Identify new business opportunities within existing accounts and through new manufacturers and users.
• Coordinate with stakeholders across time zones (EMEA, APAC, Americas) for seamless communication and project execution.
• Navigate cultural nuances, align global strategies, and deliver tailored solutions for customer satisfaction and loyalty.
• Act as a trusted advisor, understanding customer vacuum technology needs.
• Coordinate internal resources to deliver optimal solutions and service.
• Regularly visit customer sites to understand applications and provide support.
• Track account activity and market trends using CRM tools.
• Monitor competition and market trends to effectively position Leybold's products.
• Collaborate with Product Management and Engineering to tailor solutions in mass spectrometry.
• Support marketing efforts with market feedback and promotional contributions.
• Attend trade shows and industry events to network and stay updated.
• Achieve revenue targets and business objectives.

Qualifications

To succeed, you will need :

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Education level : Bachelor's degree in engineering, physics, chemistry, or a related technical field; advanced degree preferred

Relevant Previous experience : 5+ years of experience in business development, technical sales, or account management; preferably working with or selling to OEMs in the analytical instrumentation sector

Prior experience with high vacuum technology equipment Preferred Attributes :

Knowledge areas / Skills :

Other requirements :

In return, we offer :

We believe there is always a better way. Open for change and feedback is what defines our culture. We support you on your journey : individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety. We offer a competitive compensation package.

LEYBOLD USA INC. is proud to be an Equal Opportunity Employer - M / F / Disabled / Veterans.