Senior Manager; Aging and Nutrition Services

Senior Manager Aging and Nutrition Services

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. The Senior Manager Aging and Nutrition Services, primary is responsible for the overall management and coordination of the Denver Metro Congregate Dining Program, which includes administrative collaboration and compliance oversight across more than 25 community-based dining sites. This role works closely with local program partners to ensure service quality, regulatory alignment, and effective program delivery. In addition to serving as the strategic lead for the Congregate Dining Program, the Senior Manager provides leadership across multiple aging services programs, including oversight of Mountain Community Services in Idaho Springs and subcontracted services in Gilpin County. The position also supervises and supports Program Managers overseeing the Handyman, Healthy Aging, and City Harvest programs. Responsibilities include guiding program development, budget planning, grant management, compliance monitoring, and contributing to department-wide strategic initiatives in collaboration with the Associate Director.

Essential Duties And Responsibilities

Program Operations

• Ensures that the senior's voice is heard, and the senior's ideas play a prominent role in programming.
• Oversee program operations for the Denver Congregate Program, Mountain Community Senior Nutrition Programs (SNP), Transportation services and building operations, ensuring services align with the evolving needs of older adults.
• Analyze service statistics, demographic trends, and best practices to inform program enhancements and responsiveness.
• Create and Present Program Reviews
• Recruit, train, supervise, and evaluate the Program Managers, Program Coordinators, and Database Administrator.

Finance and Revenue Generation

Compliance and Reporting

Community Relations and Outreach

Staff and Volunteer Management

Support to Program and Operations

Supervisory Responsibilities

The jobs that report directly to this position include Program Manager, Lead, Coordinators, Database Administrator. Mentors and develops staff using a supportive, collaborative (coaching), empowering yet accountable approach on a consistent basis. Responsibility includes developing team unity, and the competencies noted above (especially AIRS and HHS) in team members and coach direct reports in doing the same.

Anticipated Outcomes

In collaboration with development, obtains at least one new funding source annually to support and maintain current programming. Within the first year of hire, critically evaluate and analyze current staff, programing and operations and implement changes as needed. Evaluate and implement use of ServTracker or other database for Transportation Program. Within five years (FY30), Congregate Denver and Transportation will be fully self-reliant on grants and fundraising efforts generated in part by this position and in conjunction with Senior Director ANS and development's fundraising efforts.

Working Conditions And Physical Requirements

There is work-related travel. Valid Colorado Driver's License, proof of automobile insurance and satisfactory Motor Vehicle Record (MVR) are required. Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, often Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand / Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing / Listening, Speaking / Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands / Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory / Recall, Exposure to Indoor and Outdoor environments

Position Type And Expected Hours Of Work

Full Time Exempt Monday Friday typical hours between 7am 330pm and designated holidays. Evening and / or weekend hours may be required based on program events or assigned job duties.

Location

4915 E. 52nd Ave. Commerce City, CO, 80022

Salary Range : $64,000-$67,000 Annual Exempt Employee

The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process. Benefit eligibility is based on job type / status.

Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer / Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurance Life Insurance Accident Insurance Employee Assistance / Work-Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply

Competencies

Models core culture attributes of Volunteers of America- Colorado Branch that include "Airs" (Accountability, Integrity, Respect, and Service). Models and pursues with vigor Volunteers of America Colorado Branch three critical virtues of HHH (Hungry, Humble, and People Smart). Ensures all other outcomes are met as required by the funding source and Volunteers of America Colorado

Minimum Qualifications Of Position

Bachelor's Degree in gerontology or related human services field, or equivalent experience. Minimum two years program administration experience, preferably in a community centered programs or related area. Including supervision, program development, program evaluation, grant writing and reporting, and budget management. Own transportation, valid Colorado driver's license and state mandated automobile insurance. Possess an ability to listen effectively and respond creatively to program participant issues.

Preferred Qualifications Of Position

Two years of experience, preferably in elderly nutrition programs. Knowledgeable in Trauma Informed Care Fluent in Spanish

Knowledge And Skills

Proficient in the use of Microsoft Office Suite software and experience with databases. Strong oral and written communication skills. Good organizational skills. Poise and diplomacy in contact with the agency, clients, donors, other service providers and all regulatory agencies and funding sources. Comfortable with public speaking and working with a diverse senior population.