Project Manager (Alpharetta)

To refine this PM position description, we would like to suggest a candidate with a support service background i. e., an Operations Support type of project manager. This resource is a crucial link between the Support, Professional Services, and Technology teams, requiring patience, effective communication, coordination, cross-functional collaboration, and problem-solving skills. Be proactive to learn the Firco Insight product and its many moving parts is important. Taking ownership and driving all activities related to customer deployment, incoming issues for technology resolution, and vulnerabilities remediation. This is a contract position with the opportunity to convert full time. The hourly rate for this role is between $65-79 / hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

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Cybersecurity certifications are nice to have but not required

8+ years of Project Management / Operations Service Management experience.

5+ years' experience working with Agile Scrum, Kanban, or LeSS.

Bachelor's / master's degree in computer science, information technology, or a related field (or equivalent experience)

Project Management Professional certification

Jira and confluence

Experience in Operations support, Service orientated and SCRUM master experience preferred

Experience working with Managed service and client deployments and release management