Payment Processor II

Stellantis Financial Services (SFS) is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customers experience.

Position Summary :

Executes daily payment transaction posting with accuracy while providing accounting support for Collections Recovery and Loan Servicing Departments via payment processing general account research and error resolution.

Essential Job Duties and Responsibilities :

• Review funds received daily via lockbox in house wire etc. and accurately post to customer account.
• Investigates and resolves account-related issues and reports findings and resolutions back to the requesting party.
• Adjusts general ledger customer and dealer account as required
• Processes final rejected and exception payment transactions
• Works the un-posted queue report to ensure application of funds and accounts are closed out in a timely basis
• Process all monetary transactions related to charge-offs and recoveries
• Ability to recognize and resolve accounts that require more complex handling fee waivers or monetary adjustments outside of policy.
• Assists Payment Processor I with the handling of more difficult accounts and fields their account related questions.
• Assists with the training of the payment processor. Identifies training needs and makes recommendations to supervisor or manager.
• Ensures all testing is completed on system upgrades
• Serves as a liaison for Wells Fargo Western Union and MoneyGram express ensuring quality and timely resolution of issues.
• Assists with other accounting functions as needed.
• This position involves regular access to specified personal information of consumers including but not limited to Social Security numbers and dates of birth.

Qualifications and Competencies Required :

Experience

Education requirements and / or certifications

Skills required :

Experience with electronic payment systems invoicing and account reconciliation.

Qualifications Preferred :

Previous experience in auto / captive financing industry preferred.

Associates Degree in Finance or Accounting or related field preferred.

Understanding of SOX compliance and audit functions and adherence.

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to climb or balance; stoop kneel and crouch. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to work on a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex and / or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons.

Key Skills

Loan Processing,Typing,Data Entry,Customer Service,Organizational skills,Basic Math,Computer Skills,Fraud,Microsoft Outlook,10 Key Calculator,Fair Housing Regulations,Food Processing

Employment Type : Full Time

Experience : years

Vacancy : 1