Talent.com
No longer accepting applications
Operations Coordinator, Last Mile & Core (1784)

Operations Coordinator, Last Mile & Core (1784)

Kooner Fleet Management SolutionsLong Beach, CA, US
5 days ago
Job type
  • Full-time
Job description

Operations Coordinator

Kooner Fleet Management Solutions is one of the fastest-growing national providers of on-site fleet maintenance, preventative service, and mobile repair solutions. With nearly a decade of industry experience, Kooner FMS helps fleets reduce downtime, extend vehicle life, and simplify operations through proactive maintenance programs and advanced technology.

As a family-founded and field-first company, we take pride in delivering trusted partnerships, exceptional service, and innovative fleet management solutions that keep America's trucks and trailers road-ready.

As an Operations Coordinator supporting our Last Mile and Core teams, you'll play a critical role in keeping our nationwide maintenance programs running smoothly and efficiently. This role bridges field operations, data analytics, and customer supportensuring our mobile technicians, regional leaders, and customers have the information, tools, and insights they need to succeed.

Operational Coordination & Support

  • Support daily operations for both Last Mile and Core Maintenance programs by coordinating technician schedules, report submissions, and dispatch updates.
  • Monitor and reconcile work order status, ensuring jobs are tracked from creation through completion.
  • Assist in onboarding new technicians and regions, setting up reporting templates, trackers, and access credentials.
  • Liaise with field managers to collect missing or corrected data (e.g., job notes, VMRS codes, time entries).
  • Prepare internal operations updates for leadership and site performance reviews.

Performance Reporting & Analytics

  • Produce and distribute weekly and monthly performance dashboards summarizing :
  • Technician utilization and billable hours
  • Work order turnaround time (TAT) and completion metrics
  • Preventive maintenance (PM) compliance
  • Overtime (OT%) and regional productivity
  • SLA adherence and customer satisfaction indicators
  • Validate data integrity across reporting platforms and escalate anomalies.
  • Support leadership in trend analysis to identify root causes for missed targets or inefficiencies.
  • Maintain standardized KPI scorecards for both internal tracking and external reporting.

    • Customer & Administrative Support

  • Serve as the primary reporting contact for customer-facing performance reports and service summaries.
  • Compile and deliver monthly customer packets, including billable hour summaries, completed work logs, and service verification sheets.
  • Coordinate with Finance on invoice support documentation, timesheet reconciliation, and part / labor audit requests.
  • Update asset- or unit-level maintenance trackers to reflect current customer fleet status.

    • Process Improvement & Documentation

  • Maintain standard operating procedures (SOPs) for reporting, data submission, and work order flow.
  • Identify process gaps or reporting inefficiencies and propose system improvements or automation opportunities.
  • Support integration updates or data mapping between internal reports and client-facing systems.
  • Ensure audit readiness by maintaining organized documentation across all active accounts and regions.

    • What Makes You a Great Fit

  • Bachelor's degree in Business Administration, Sales, Marketing, or equivalent experience.
  • 2-3 years of account management, sales, or customer service experience.
  • Ability to build and maintain strong relationships with clients, acting as a trusted advisor and partner.
  • Exceptional problem-solving skills - ability to identify and resolve customer issues, ensuring a positive experience.
  • Strong analytical skills - ability to analyze customer data and feedback to identify trends and areas for improvement.
  • Excellent interpersonal, organizational, and written / verbal communication skills.
  • Proficiency in MS Office Suite and ability to learn new systems.

    • Why You'll Love Joining Our Team

  • Earn What You Deserve : Competitive pay starting at $70-$90K based on experience.
  • Weekly Paydays : Get paid every Friday no waiting around!
  • Invest in Your Future : 401(k) with company match.
  • Health Benefits that Kick in Fast : Medical, Dental, and Vision coverage after just 30 Days!
  • We've Got You Covered : Life & Disability Insurance for added peace of mind because we take care of our team on and off the job.
  • We're Here for You : Access to our Employee Assistance Program for support when you need it most we've got your back.
  • Grow With Us : Big Career Growth Opportunities in a rapidly expanding, forward-thinking organization.

    • Work Environment

  • Standard office setting
  • Must be able to lift up to 10 pounds
  • Must be able to sit for extended periods

    • Kooner Fleet Management Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, free from discrimination and harassment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering a workplace where every team member can thrive.

    Kooner Fleet Management Solutions participates in E-Verify for employment eligibility verification.

    Create a job alert for this search

    Operation Coordinator • Long Beach, CA, US

    Related jobs
    • Promoted
    Logistics Coordinator

    Logistics Coordinator

    Astrophysics Inc.Walnut, CA, US
    Full-time
    X-Ray security inspection systems, dedicated since 2002 to making the world safer through advanced screening technology.Our systems protect critical infrastructure in over 150 countries, serving ai...Show moreLast updated: 20 days ago
    • Promoted
    Operations Coordinator - Remote

    Operations Coordinator - Remote

    HonorLos Angeles, CA, US
    Remote
    Full-time
    Operations Coordinator - Remote.Honor Technology's mission is to change the way society cares for older adults.As a leader in aging care innovation, Honor provides the technology, tools, and servic...Show moreLast updated: 2 days ago
    • Promoted
    Operations Coordinator

    Operations Coordinator

    Qvest USLos Angeles, CA, US
    Full-time
    Qvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and ...Show moreLast updated: 25 days ago
    • Promoted
    • New!
    Manufacturing Operations Coordinator - Aerospace Production | $75K-$95K DOE | Established

    Manufacturing Operations Coordinator - Aerospace Production | $75K-$95K DOE | Established

    Pave TalentCovina, CA, US
    Full-time
    Ready to coordinate production operations in a thriving aerospace manufacturing environment where your organizational skills directly impact mission-critical aircraft components?.Pave Talent is hir...Show moreLast updated: 12 hours ago
    • Promoted
    Operations Coordinator

    Operations Coordinator

    Los Angeles StaffingLos Angeles, CA, US
    Full-time
    Delivery Operations Team Member.As a member of Rinse's delivery operations team, you will be directly responsible for ensuring that customer orders meet our quality standards and are delivered on t...Show moreLast updated: 5 days ago
    • Promoted
    Charter Operations Coordinator

    Charter Operations Coordinator

    AeroLos Angeles, CA, US
    Full-time
    Aero is on a mission to redefine air travel—inspired by the golden age of aviation, designed for modern life.Direct, premium flights via private terminals offer guests the comfort of low-cont...Show moreLast updated: 2 days ago
    • Promoted
    Manufacturing Operations Coordinator - Aerospace Production | Established 62+ Year Aerospace Manufac

    Manufacturing Operations Coordinator - Aerospace Production | Established 62+ Year Aerospace Manufac

    Pave TalentCovina, CA, US
    Full-time
    Ready to coordinate production operations in a thriving aerospace manufacturing environment where your organizational skills directly impact mission-critical aircraft components?.Pave Talent is hir...Show moreLast updated: 9 days ago
    • Promoted
    Operations Coordinator

    Operations Coordinator

    WET DesignLos Angeles, CA, US
    Full-time
    Operations Coordinator – Legacy / WET Care.WET is the world leader in kinetic water feature innovation, engineering, and manufacturing, with a legacy of over two hundred installations worldwi...Show moreLast updated: 4 days ago
    Operations Coordinator

    Operations Coordinator

    Rinse, Inc.Los Angeles, CA, US
    Full-time
    Quick Apply
    ABOUT THE ROLE As a member of Rinse’s delivery operations team, you will be directly responsible for ensuring that customer orders meet our quality standards and are delivered on time while b...Show moreLast updated: 30+ days ago
    • Promoted
    Front Office & Operations Coordinator

    Front Office & Operations Coordinator

    DAmico Palos Verdes Reality IncRancho Palos Verdes, CA, US
    Full-time
    A busy, agent-focused real estate office is looking for a positive, professional, and highly organized individual to join our team as the Director of First Impressions. In this dynamic, front-facing...Show moreLast updated: 30+ days ago
    • Promoted
    Corporate Operations Associate / Coordinator

    Corporate Operations Associate / Coordinator

    HYBE AmericaLos Angeles, CA, US
    Full-time
    HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology.We represent some of the world's most influential artists and continue to expand our creati...Show moreLast updated: 5 days ago
    • Promoted
    Coordinator - Earn Up to $37 / hr

    Coordinator - Earn Up to $37 / hr

    TradeJobsWorkforce90075 Los Angeles, CA, US
    Full-time +1
    Key Job Functions : Processes all store shipments and administers recall.Ensures maintenance and housekeeping of stockroom. Job Duties : Maintains a neat, organized and well-stocked back room.Compli...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Coordinator

    Operations Coordinator

    Jason Wright Real EstateNewport Beach, CA, US
    Full-time
    All-in-One Operations Coordinator (Listings + Transactions + Marketing).All‑in‑One Operations Coordinator.Mon–Fri, 9–5) manages pre‑listing prep through purchase ag...Show moreLast updated: 30+ days ago
    • Promoted
    Base Operations Coordinator

    Base Operations Coordinator

    AeroLos Angeles, CA, US
    Full-time
    By reimagining premium travel from the ground up, Aero offers a radically enhanced air travel experience – focusing on exclusivity, design, convenience, and personalized service.Aero integrat...Show moreLast updated: 9 days ago
    • Promoted
    Business Operations Coordinator

    Business Operations Coordinator

    ArtechAnaheim, CA, US
    Full-time
    Business Operations Coordinator.We are currently seeking a Business Operations Coordinator for a contract role with one of our clients (Remote). Please apply if you would be interested and available...Show moreLast updated: 2 days ago
    • Promoted
    Operations Coordinator / Wellness Advisor

    Operations Coordinator / Wellness Advisor

    Bandit Social Wellness ClubAgoura Hills, CA, United States
    Full-time
    The Operations Coordinator plays a key role in launching and maintaining Bandit Wellness’ Agoura Hills location.This individual will oversee the setup of the pre-sales area, assist with operational...Show moreLast updated: 2 days ago
    • Promoted
    Sales Operations Coordinator

    Sales Operations Coordinator

    ID Supply Co.Costa Mesa, California, United States
    Full-time
    We specialize in design, licensing, production, and global distribution for some of the most recognized brands in the world. With a vertical model and a fast-paced environment, we deliver end-to-end...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Coordinator

    Operations Coordinator

    Serve RoboticsLos Angeles, CA, US
    Full-time
    At Serve Robotics, were reimagining how things move in cities.Our personable sidewalk robot is our vision for the future. Its designed to take deliveries away from congested streets, make deliveries...Show moreLast updated: 5 days ago