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Senior Vice President, Client Experience

Senior Vice President, Client Experience

Circa LabsNew York, NY, US
22 days ago
Job type
  • Full-time
Job description

Senior Vice President, Client Experience

We Are Seeking :

We're looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across a portfolio of household Consumer brands. You will spearhead high profile, award-worthy, integrated influencer and earned media campaigns for one of our top consumer clients.

Working in a dynamic agency-client model, you will be the strategic connector that brings integrated activations to market. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and an integrated team and will supervise big pieces of business with multiple work streams and team members.

Responsibilities include recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be a key leader of business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have global agency experience, and have executed large scale campaigns.

What We Are Looking For :

  • Flawless ability to oversee many moving pieces with minimal oversight while managing junior team, clients and specialists across influencer and earned
  • Love for all-things related to lifestyle, entertainment and culture
  • Can turn ideas into workable plans and presentations via decks
  • Strong ability to counsel clients and deliver industry-leading expertise to both internal and external partners
  • Proven experience building programs and ability to shape brand stories that drive social and influencer programs
  • Capacity to convey ownership of assigned projects to junior team members
  • Strong ability to remain nimble and counsel clients through conflict
  • Can mobilize and motivate integrated teams while working independently and as part of a team
  • Excellent oral and written business communication skills
  • Aptitude for financial analysis
  • Can complete challenging projects within set parameters
  • Exceptional judgment when working with team members, client contacts and vendors
  • Commitment and dedication to the agency's success as well as individual career
  • Can anticipate client and team needs
  • Attention to detail and quality
  • Instills confidence with clients and colleagues

The right person for this role has :

  • 12+ years of experience in PR inclusive of agency experience working on integrated communications campaigns, specifically earned media and influencer-led assignments
  • Deep knowledge of the consumer products space, with experience in and passion for personal care, consumer health, beauty and lifestyle brands
  • Proven track record of proactively identifying and delivering strategic opportunities that unlock account growth beyond the current or 'expected' remit
  • Strong familiarity and expertise related to social, news and influencer channels that can further fuel earned-driven communications
  • Exceptional client service track record with ability to counsel and interact effectively with senior management at client organizations
  • Experience managing a large CPG account (over $1 million in billings) and the keen organizational skills needed to juggle multiple client needs at once
  • Ability to efficiently manage cross-office teams that span multiple cities and countries with integrated account teams preferred
  • Ability to be both strategic and hands-on, to flex with clients' needs
  • Success leading teams and developing talent
  • An entrepreneurial spirit, strong leadership qualities, and a collaborative attitude
  • A willingness to challenge how things have always been done, in a desire to continuously improve
  • Excellent written, verbal, and interpersonal communication skills
  • Proficient skills in MSOffice (PowerPoint, Excel and Word)
  • BA or BS in Communications or related degree
  • The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including :

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit
  • This is a Hybrid role tied to our New York office.

    NYC Salary range : $160,000 - $225,000

    Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background, pertinent experience, and qualifications.

    Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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