Product Manager

About The Institutes

Located in beautiful Malvern Pennsylvania The Institutes are a not-for-profit comprised of diverse affiliates that educate elevate and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units people and organizations are empowered to help those in need with a focus on understanding predicting and preventing losses to create a more resilient world.

Additionally we understand the importance of work-life balancein 2025 named us a Top Workplace for the tenth year and USA Today named us a USA Top Workplace for the third year. We provide excellent benefits and a friendly team-focused work environment to drive employee engagement.

Product Manager

The Product Manager is responsible for helping design insurance technology products by serving as a key point of contact for enterprise customers understanding their needs and ensuring their voices are reflected in product development. This role involves regular interaction with clients presenting solutions gathering feedback and building lasting relationships to drive product adoption and addition to product development the Product Manager will lead customer meetings product demos and presentations acting as a trusted advisor to both existing and prospective clients.

Key additional responsibilities include providing quantitative analysis; developing reports; developing marketing content; making business recommendations; conducting market research presenting analyses and research; and developing strategies to demonstrate value to RiskStream members. The RiskStream Product Manager reports to the Senior Director of Product Operations but also works closely with the President of RiskStream the broader Product management team the Sales team and the Operations team.

What Youll Do :

• Serve as a primary liaison between RiskStream and its customers ensuring their requirements and feedback are central to product strategy.
• Lead customer meetings product demos and presentations to communicate product value and gather insights.
• Has a holistic viewpoint across all use cases and products.
• Effectively communicates with key stakeholders influencing them to support proposed strategies process improvements and operational decisions.
• Maintains documentation regarding various projects processes and operations.
• Assesses market competition by comparing the companys product to competitors products based on an analysis of the size of the market the piece of the market that our products satisfy etc.
• Provides information for management by preparing short-term and long-term product sales forecasts using industry data; preparing special reports and analyses answering questions and requests.
• Works with Product Management Team to gather review and analyze business and industry data to create a market analysis.
• Assesses product market data by calling on customers with relationship managers and evaluating results.
• Helps RiskStream attract new members by working closely with RiskStream staff to create return-on-investment analyses conduct market outreach and participate in sales discussions.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Works with Sales to support product-sales and membership discussions.
• Establishes and manages partnerships with external solution providers to enhance product offerings.

What Were Looking For :

Key Competencies

The Best Part The Benefits!

To enforce the importance of work-life balance employees enjoy excellent benefits including :

Required Experience :

IC

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full-Time

Experience : years

Vacancy : 1