Quality Manager

Overview

Morgan Advanced Materials is a world leader in advanced materials science and engineering of ceramics, carbon and composites. We operate in a series of well-defined markets where our applications expertise offers our customers a valuable differentiator, engineering high-specification materials, components and sub-assembly parts that solve their challenging technical problems.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

The business employs advanced materials science and applications expertise to produce parts that enhance reliability or improve the performance of its customers' products. Much of what the global business unit makes is used in demanding, harsh or critical environments. Our Technical Ceramics business works in selected segments of the electronics, energy, healthcare, industrial, petrochemicals, security and transport markets, typically in close collaborative customer relationships.

Group Key Figures : Revenue 950m (2021), ~7,500 employees, manufacturing in 30+ countries, and customers in 100+ countries. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

Responsibilities

Major Responsibilities :

Develop, implement, and manage a Quality Management System designed to ensure continuous production of products that meet or exceed our customers' expectations, 3rd party accreditation bodies and are consistent with established standards, customer specifications, and production goals. Provide leadership, direction, and supervision to a team of quality / process engineers, technicians, supervisors, and inspectors. Define roles and responsibilities, communicate expectations, and hold direct reports accountable. Provide motivating leadership throughout.

Essential Functions :

• Ensure a high level of internal and external customer satisfaction. Investigate and correct customer issues and complaints relating to quality.
• Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
• Formulate, document and maintain quality control standards and on-going quality control objectives.
• Ensure that documentation and design controls are appropriate for organization.
• Administer document control and configuration management systems.
• Coordinate objectives with production procedures in cooperation with plant managers and engineers to maximize product reliability and minimize costs.
• Create, document, and implement inspection criteria and procedures.
• Provide and oversee inspection activities for products throughout the entire manufacturing cycle.
• Interpret quality control philosophy to key personnel.
• Design, develop, and implement quality control training programs.
• Apply total quality management tools and approaches to analytical and reporting processes.
• Interact with vendors to ensure the quality of all purchased parts.
• Maintain active roles on internal Continuous Improvement Teams.
• Develop and administer an effective internal audit system of the Quality Management System.
• Prepare organization for 3rd Party and Customer audits.
• Address Non-Conformances from all internal and external audits.
• Conduct a periodic Management Review of the Quality Systems.
• Act as the management representative for the Quality Management System.
• Follow up on and close pending Preventive and Corrective Action Requests.
• Develop and administer an effective program for controlling and measuring equipment.
• Oversee Engineering Change Request / Engineering Change Notice process and training.
• Support New Product Introduction to customer requirements and specifications.
• Manage quality alerts from production to drive awareness.
• Assisting the management team and providing QA support as necessary.
• Performs other duties as assigned.

Qualifications

Minimum Qualifications and Education Requirements :

Additional Requirements :

Physical Requirements :

Individual must be a :

Salary Range : Salaried exempt $98,000 - $130,000 plus bonus potential 20%

Position is 100% onsite in Hayward, CA

Morgan is proud to offer its employees with the following :

This job description does not state or imply that all duties to be performed are specifically identified above. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested or instructed by an authorized person of the Company. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

Morgan Advanced Materials is an EEO / AA / M / W / D / V Employer Ind-1