Sr Sales Engineer

Position Title

Senior Sales Engineer (P4)

Company Summary

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

About The Role

As a Senior Sales Engineer, you will play a crucial role in supporting our sales team to drive revenue growth and provide innovative Managed Solutions, Cybersecurity and network designs to our clients. This position is ideal for individuals who are technically adept, customer-focused, and eager to contribute to the success of one of the industry's leading providers of shared communications infrastructure. In this role you will support regional sales teams and their leadership as part of the pre‑sales process, providing technical expertise, cost estimates and engaging cross‑functional teammates for design support.

What You Will Need To Succeed

• Act as the technical lead and product specialist in customer meetings to determine technical requirements, provide technical insights, and answer technical questions to build trust and rapport.
• Serve as a subject‑matter expert on one or more technologies within managed services
• Network Architecture : Expertise designing Fiber Optic Network Infrastructures utilizing Wavelength, Ethernet, IP and other technologies.
• SD‑WAN : Deep knowledge of networking concepts, routing protocols, WAN optimization, and virtualization.
• SASE : Familiarity with security protocols, IP filtering, zero‑trust architecture, firewall rules, and identity management.
• Cloud : Extensive knowledge of cloud‑native architecture, multi‑cloud designs, cloud router, edge cloud strategies, and CSP specific limitations / restrictions.
• Cyber Defense : Familiarity with DDoS, SOCaaS, EDR, XDR, MDR, Cyber Risk Intelligence, Penetration Testing.
• Conduct formal and informal technical training sessions for Sales Engineering and Sales teammates
• Work cross‑functionally with Network Engineering, Network Architecture and Product teams to develop and validate Managed Solutions designs in accordance with Crown Castle capabilities.
• Design viable data network solutions for customer applications with alternatives based on customer‑specific technical and financial parameters (to include preparation of network topologies, network drawings, and technical specifications, and assisting Sales with pricing)
• Review and validate service orders before being submitted for implementation. Participate in service order kickoff meetings to ensure smooth service implementation.
• Prepare Project Delivery teams to execute on sold orders, and provide technical support as required with Project Delivery, Provisioning and the NOC on issues affecting the customer service delivery and overall experience with Crown Castle.
• Collaborate with project management through the implementation process as required by coordinating the technical aspects of infrastructure implementation and ensuring a smooth transition from sales to implementation teams.
• Continuous learning : Actively participate in training and development opportunities to expand technical knowledge and stay current with industry best practices. Learning expectations include but are not limited to industry certifications, peer‑to‑peer training both remote and in‑person, and eLearning.
• Act as liaison to Product Management team as both a technology expert and as the voice of the customer.
• Performs other support duties, as assigned.

Education and Experience

Licenses and Certifications

Work Experience

Organizational Relationship

Reportsto : Director, Sales Engineering

Where You Will Work

This is a remote role with the expectation of on‑site / in‑person collaboration with teammates and stakeholders for moments that matter and may require some travel as needed. Remote workplace must be within commutable distance of the following Sales Market : Seattle WA, Denver CO, Phoenix AZ, Las Vegas NV, San Francisco CA, Los Angeles CA, San Diego CA. Position requires up to 50% travel regionally or nationally as needed.

Your Company Benefits

Compensation

Salary range offered for this position is $123,000 - $169,100 annually. A candidate’s offer is determined by various factors including but not limited to depth of experience, role‑related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position will remain posted until filled.

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