Customer Service Representative

A company is looking for a Customer Service Support Representative to provide assistance to clients and ensure a high-quality customer experience.

Key Responsibilities

Act as a liaison between the company, customers, and patients

Resolve customer requests through various communication channels

Participate in activities to improve customer satisfaction and business performance

Required Qualifications and Education

High School Diploma or GED equivalent required

Previous experience in a customer service role

Experience in a contact center / call center environment preferred

Knowledge of Microsoft Office suite is required

Prior healthcare industry experience is a plus