Call Center Associate

Overview

If you have experience in customer service, motivated by metrics and set goals, this is the opportunity for you!

As an Call Center Associate for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling

With weekly and monthly bonuses our reps earn an average of $50,000-$60,000 yearly . Not only do we offer great benefits and incentives, but also a streamlined growth and development plan . In 2023, 22 of our reps were promoted to higher level positions!

We also offer work from home eligibility, company outings, contests, profit sharing, paid volunteer time, 3 : 1 charitable match, tuition reimbursement and more!

Responsibilities

• Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
• Identify customers unique home situations.
• Schedule appointments for our Sales Consultants to go out to price and sell the job.
• Communicate effectively, actively listen, and show empathy as the first point of contact with our customer.
• Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success.

Qualifications

Benefits

Esler Companies is an equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates should be aware that Esler Companies may use SMS to communicate with candidates, with opt-out available at any time.

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