Human Resources Analyst Sr. - Employee Relations

Senior Human Resources Analyst - Employee Relations

Department of Waste Services is seeking a Senior Human Resources Analyst with a strong focus on employee relations, consultation, and workforce support. The incumbent performs complex professional, technical, and analytical HR duties and serves as a trusted advisor to employees and management across the department. The ideal candidate will bring expertise in employee relations, performance management, investigations, and HR policy interpretation, while also contributing to recruitment, training, benefits, and compliance efforts and other duties as required.

Waste Services is responsible for weekly curbside waste and every other week curbside recycling collection for over 151,000 customers in the urban services district as well as collection of over 200 public litter baskets in the downtown Nashville corridor. The division also operates four convenience centers where residents of Davidson County can bring waste, recycling, bulk items, food waste, household hazardous waste, and other items for recycling or disposal and eight recycling drop-off locations available to residents who do not qualify for curbside recycling collection. Waste Services currently employs staff members working in collection, administration, customer service, education, landfill engineering, development review, and outreach.

Typical Duties

• Serves as a primary point of contact for employee relations matters, providing guidance on workplace concerns, conflict resolution, and performance issues.
• Interprets and explains Civil Service rules, policies, and procedures; advises on disciplinary actions, grievance processes, and employment law compliance.
• Conducts investigations into employee complaints, including EEO, Title VII, harassment, and workplace conduct; prepares detailed reports and recommends appropriate actions.
• Partners with department leadership to support employee engagement, morale, and retention strategies.
• Assists with labor relations, including union negotiations when applicable.
• May help plan and conduct recruitments for a wide variety of positions.
• May write job announcements and advertisements; review and evaluate employment applications.
• May suggest and source fair and effective selection tools and interview questions; maintain recruitment lists and other documentation.
• Helps develop and revise HR policies and procedures; ensure staff are informed of changes.
• Analyzes new legislation and case law to determine impact on HR operations.
• Supports compliance with local, state, and federal employment laws.
• Other HR duties as required.

Minimum Qualifications

Bachelor's Degree from an accredited college or university and three (3) years of professional HR experience.

Preferred Experience, Knowledge, Skills, and Abilities

5 years of increasingly responsible HR experience, with strong emphasis on employee relations. Ability to conduct thorough investigations and produce clear, legally sound reports.

Equal Opportunity Employer

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service) 1 Sick Day per month 12 Paid Holidays per year Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 Personal days per year 1 Sick Day per month 12 paid holidays per year Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information. Full-time, Non Civil Service positions - contact hiring department for benefits information Seasonal / Temporary positions - no benefits offered.

Employer : Metropolitan Government of Nashville & Davidson County

Address : Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210 Phone : (615) 862-6640