Site Reliability Engineer

Site Reliability Engineer

2 days onsite in Jacksonville, FL

MUST HAVE : AWS, Ansible, Datadog

We are seeking a Site Reliability Engineering (SRE) contractor to support their Global Command Center (GCC) , which has historically been network-focused since its launch in 2018 but is now evolving to operate with the same agility and innovation as engineering and infrastructure teams. The ideal candidate will help accelerate this transformation by driving automation, observability, and operational excellence .

Key Responsibilities

• Observability & Monitoring : Build, optimize, and maintain dashboards in tools like Datadog, Splunk, and AppDynamics to deliver actionable insights and improve visibility into systems and services.
• Automation & Tooling : Develop and maintain automation solutions using Ansible, Python, ServiceNow, JIRA , and other platforms to reduce manual work, streamline processes, and improve efficiency.
• Operational Agility : Help modernize how the GCC works-enabling faster change, proactive problem detection, and measurable value delivery.
• Collaboration & Communication : Clearly present ideas, dashboards, and proposed improvements to technical teams, leadership, and stakeholders.
• Continuous Improvement : Support the shift from a traditionally slower, network-centric model toward a more software-driven, automation-first approach.

Preferred Skills & Tools