Director Product & Process Development (Remote Opportunity)

Director Product & Process Development

Hyatt Hotels Corporation seeks an enthusiastic Director Product & Process Development to join our Essentials Portfolio team. In this role, you will be collaborating closely with the Design & Construction team on process innovation and product enhancement. You'll be part of an organization that is passionate about diversity, equity, and inclusion, is committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues, and guests.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important : People. We turn trips into journeys, encounters into experiences and jobs into careers.

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. What sets us apart is our purposeto care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include :

Annual allotment of free hotel stays at Hyatt hotels globally

Flexible work schedule

Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

Paid Time Off, Medical, Dental, Vision, 401K with company match

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Director of Product & Process Development plays a pivotal role in advancing Hyatt's brand-led design execution through the creation, refinement, and implementation of physical product standards and processes across brands. This position leads the evolution of prototype designs, FF&E and OS&E specifications, and supports the development of vendor programs, design resource tools, and technical standards documentation along with developing and optimizing the systems, workflows, and digital platforms that support the delivery and execution of these standards.

Identify, develop, and implement process enhancements that accelerate speed-to-market for new design standards, prototypes, and project delivery.

Champion the alignment of standards delivery tools with broader guest experience, operational, and commercial objectives.

Drive platform integration between product, technical, and operational content.

Collaborate closely with Design & Construction team verticals to ensure process continuity and executional practicality.

Design structured onboarding tools, project learning modules, and process education resources for internal team and external consultants.

Collaborate and represent process and product development globally in support of standards and systems evolution.

Maintain and update brand standard documentation tools, including digital platforms and field-friendly guides.

Manage prototype model rooms and coordinate revisions based on design evolution or operational feedback.

Coordinate cross-functional input to ensure that prototype designs reflect regional relevance and global consistency.

Manage relationships with approved product vendors and manufacturers for FF&E / OS&E, ensuring quality, sustainability, cost-effectiveness, and brand compliance.

Collaborate with Engineering, Operations, and Risk teams to maintain technical design standards and performance criteria.

Coordinate with Procurement team to ensure alignment between design intent, sourcing strategy, and budget adherence.

Experience Required :

10 years with long tenure working for or with hotel brands focusing on design and / or project management.

Bachelor's degree in architecture, construction management, engineering, interior architecture, project management or related field required.

Management, people leadership or mentor experience is required.

Experience Preferred :

Project Management certifications and / or architecture license.

Proficiency in MS Office Suite, Blubeam Revu, Autodesk AutoCAD, Smartsheet

Additional Comments :

Ability to travel throughout the Americas approximately 20-30%.

Must understand architectural drawings / specifications and have familiarity with ADA / IBC regulations.

Knowledge of various building types, MEP systems, construction planning processes and cost methods.

Strategic, collaborative mindset with cross-functional fluency.

Skilled in FFE, procurement and interior products / vendors.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and / or assigned as necessary.

We welcome you : Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $140,000 to $170,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate / salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the minimum local wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

Primary Location : US-IL-Chicago

Organization : Hyatt Corporate Office

Pay Basis : Yearly

Job Level : Full-time

Job : Architecture / Design / Technical Services

Req ID : CHI014971

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.