Collections Specialist
Direct Hire
Irving, TX (Onsite)
Position Responsibilities
Contract Entry
Contract Transfers
Contract Cancellations
General upkeep of assigned Producer groups
Client Services Inbound Phone Line incl. voicemails and Email support
Provide administrative Agency, Dealership, Sales, and Consumer Support
Accounting software - Cash Application
Monthly Partner Invoicing
Financial Refunds and Adjustments preparation
Requirements
2-3 years of experience in client services or a similar role
Ensuring a positive and professional client service experience
Proficient in Microsoft Office Suite Programs
NetSuite Accounting Software experience a plus
Communication Skills
Problem Solving & Critical Thinking
Keen attention to detail
Positive attitude, ability to collaborate with other divisions and provide excellent customer service
Ability to multi-task, prioritize and meet assigned deadlines
Ability to build relationships with clients and internal departments
Ability to thrive as a self-starter in a start-up environment
A constant desire to learn and improve
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