Service Coordinator

Service Coordinator

EMCOR Services Betlem is looking for a Service Coordinator to join our team. The primary responsibilities of this position include : customer communication, planning, dispatching, use of company software systems, and other tasks as described in detail below. Ensure that all tasks assigned to you are organized, performed safely, and completed in a timely manner.

Essential Duties & Responsibilities

Perform the following work order tasking for all commercial service technicians :

• Create call slips and work orders w / all pertinent client information in COINS
• Prioritize, schedule, and assign work orders to technicians
• Dispatch (send work order to iPads) and verify technicians have started calls
• Update work order status on all assigned work orders
• Ensure all complete calls are closed each day (this should be performed throughout the day)
• Be sure all time is coded properly, remarks are edited, materials and other costs listed properly.
• Scan all incomplete work orders to ensure they are being addressed timely.
• Contact technicians on open calls to get updates.

Other general tasking :

Qualifications

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer / Veterans / Disabled

Notice to Prospective Employees

Notice to prospective employees : There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process it is probably fraudulent.

Geographic Disclosure

Compensation Range : $20.00 / hour-$25.00 / hour depending on experience

Benefits : We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.