Sales Transformation Manager
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The opportunity : We are seeking an experienced and results-driven Manager to join our Sales transformation practice within EY Studio+. In this role, you will work with client business teams spanning across the lead-to-cash process to help clients reimagine capabilities across their sales strategy, sales operations, sales process, and sales technology to accelerate revenue growth or optimize their sales efficiency. As a member of our Sales Transformation team, you will use your skills across the lead-to-cash process areas as well as your industry expertise to deliver complex, multi-part client engagements to drive our clients success.
Your key responsibilities : As a manager, you will be responsible for managing and delivering one or more workstreams on a project with a focus on quality, coordination across internal and client teams, and effective risk management. You will provide guidance and structure to shape your teams daily work and take ownership for shaping team recommendations. Key responsibilities include :
- Lead workstream delivery with a focus on on-time, on-budget delivery
- Create and manage the engagement resource plan and budget
- Collaborate with client executives to assess sales strategies, capabilities, processes, and technologies to identify opportunities for improvement
- Build and maintain strong client relationships to gather input and progress deliverables
- Lead cross-functional teams and oversee the seamless execution of sales transformation initiatives
- Lead and facilitate client workshops
- Advise clients on sales strategy, sales process, and sales technology industry trends or leading practices applicable to their business model
- Provide input and direction to teams assessment and implementation of enterprise sales processes and related technology platforms and tools (e.g., CRM, CPQ tools, CLM tools)
- Mentor junior team members, fostering a culture of growth, collaboration, and innovation
- Stay ahead of emerging trends in sales operating models, customer experience, sales technologies, and AI
To qualify for the role, you must have :
Bachelors degree required (4-year degree) Bachelors degree in Marketing, Business Administration, Data Analytics, or a related field; MBA or equivalent can also be considered5+ years of work experience in consulting or industry position with a focus on commercial functions or related technologies (e.g., Marketing, Sales, Sales Operations, Pricing)Experience leading teams and effectively prioritizing workloads to meet deadlines and work objectivesDemonstrated experience facilitating client-facing meetings and workshopsProblem solving and troubleshooting skills with experience exercising mature judgment in both internal and client-facing situationsAbility to participate in the strategic design process of projects, assisting with the overall sales strategy, process and technology for clients across multiple industriesExcellent presentation skills, and the ability to communicate complex technical concepts simply and effectively to all audiencesStrong interpersonal and leadership skills and a desire to build teamsAbility to use Microsoft Suite programsA valid passport and US drivers license; willingness and ability to travel estimated 50-80% both domestically and internationallySkills and attributes for success :
Demonstrated experience working in teams that require collaboration across business or technology functions engaged in the lead-to-cash process (e.g., marketing, sales, pricing, order management, finance)Knowledge of B2C and B2B sales environments including common roles within a sales organization, core components of a sales process, tools utilized by a sales organization, and KPIs typically measuredKnowledge of leading sales practices, processes and technologies to help drive customer-centric solutions for helping clients reinvent their future state sales strategyPrevious experience working with sales leadership to develop and implement actionable, measurable projects and programs that accelerate sales growth and improve overall sales productivityUnderstanding of sales solutions (CRM, CPQ, CLM), working with clients to assess their current digital technology maturity, identify gaps and shape a comprehensive end-to-end sales technology roadmapPrevious experience with technology sourcing and selection activities on digital transformation programs, working with 3rd party vendors to identify sales solution options for digital sales transformationsUnderstanding of delivering end-to-end technology programs from inception to go-live and ability to bring lessons learned to accelerate our ability to successfully deliver engagementsKnowledge of key trends and associated technical capabilities in order to liaise with both business and IT stakeholders around management of the overall sales strategy, processes and needed technologiesAbility to interact with client stakeholders at various executive levels all while providing strategic guidance that upholds the vision of the sales strategy and guiding principles of the overall digital transformation roadmapAbility to foster an innovative and inclusive team-oriented work environmentYoull play an active role in counselling and mentoring staff and senior consultants within the organization by providing structured, on-the-job feedback and creating meaningful experiences to develop your core consulting skills.
Ideally, youll also have :
Basic technical knowledge of key Sales CRM technology solutions (e.g., Salesforce.com, Microsoft Dynamics); CPQ technology solutions (e.g., PROS, SFDC CPQ, Oracle CPQ); and CLM technology solutions (e.g., Conga, SirionLabs, Docusign, etc.) and experience implementing such solutions for clients across different industriesCertification in any of the above technologies is a plusFamiliarity with AI use cases that support sales functionsWorking knowledge of agile delivery methodology or experience working in a team that operates in an agile fashionAwareness of industry trends, best practices and technological innovations to refine / evolve sales strategies accordinglyWhat we look for : We are seeking top performers who demonstrate a blend of talents and skills, including the ability to think strategically, execute tactically, and engage collaboratively with a wide range of business stakeholders. You should be passionate about driving change and innovation, possess strong leadership qualities, and have the capacity to deliver complex projects with a focus on results and client satisfaction. Individuals who bring a collaborative, team-oriented working style and are used to delivering projects that engage multiple business or technology functions excel on our sales transformation projects.
What we offer you : At EY, well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where youll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $128,400 to $235,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,000 to $267,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, youll decide how much vacation time you need based on your own personal circumstances. Youll also be granted time off for designated EY Paid Holidays, Winter / Summer breaks, Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy