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Service Administration Assistant

Service Administration Assistant

Anton Paar USAHouston, TX, US
2 days ago
Job type
  • Full-time
Job description

Overview

Service Administration Assistant

Location : US-TX-Houston

Job ID : 2025-1863

  • Openings : 1
  • Category : Service and Support

You are a multitasker with attention to detail, a team player used to wearing many hats, and a communicator who puts customers first. As a Service Administration Assistant you play a key role in managing the flow of instruments, parts, and paperwork in the service department. The base salary range for this in-office position is $21.65 - $24.50 per hour. The office schedule is M-F 8 : 30am - 5 : 00pm in our Southern Regional Office in Houston, TX. Anton Paar USA offers full benefits and a profit sharing contribution to your 401k retirement savings. We offer a $10,000 anniversary bonus every five years plus additional bonus opportunities.

We are focused on selling and supporting Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. A highly diverse, dynamic, and financially sound company, we have grown every year since our start in 1986. Our exceptionally high investment in R&D fuels industry-leading solutions throughout a vast range of the industrial and academic landscape, impacting nearly every product you use in daily life. Anton Paar USA is a for-profit sales and service organization in the Anton Paar Group, privately owned by the charitable Santner Foundation with its headquarters in Graz, Austria.

Responsibilities & Qualifications

Your responsibilities include :

  • Initiating, processing, and finalizing service tickets, orders, and invoices
  • Managing the rental instrument fleet
  • Routing goods to the correct warehouse location and departments
  • Communicating with customers on repair status and account information
  • Answering and routing phone calls
  • The ideal candidate will possess :

  • Strong customer service and communication skills
  • Excellent time management, organizational and prioritizing skills
  • 2 years experience in administrative support in a fast-paced environment
  • Ownership of assigned cases and detail-oriented mindset
  • We Offer

    Life at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside working hours. We offer competitive salaries, an award-winning benefits package, and opportunities for professional growth. We provide a drug free workplace and require pre-employment drug tests.

    Anton Paar USA, Inc. is an Equal Opportunity / Affirmative Action / Disability and Veteran Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    This position is not eligible for current or future work authorization or visa sponsorship.

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