Clinical Operations Lead (San Francisco)

About Grata

Grata is building the first AI-native addiction clinic combining virtual medication-assisted treatment (MAT), therapy, and peer support with Luna , our AI recovery companion. Were backed by top venture investors and were scaling nationally to make recovery immediate and human again.

The Role

Were hiring a Clinical Operations Lead to help us scale our provider network and build the operational backbone of Gratas care delivery. Youll work directly with the founders to recruit and manage nurse practitioners, streamline clinical workflows, and ensure that every patient interaction meets the highest standards of speed, empathy, and compliance.

Youll do :

• Lead clinical hiring, onboarding, and scheduling for NPs and peer-support staff
• Own day-to-day provider operations : coverage, compliance, and communication
• Partner with product and engineering to improve internal tooling and patient workflows
• Coordinate with contracting / credentialing to bring new states online
• Develop playbooks and metrics to measure clinical quality and efficiency

You are :

Why Grata

Youll be part of a small, founder-led team rethinking how addiction care is delivered blending human compassion with modern tech to reach patients instantly.

Location : In-person at our San Francisco office (Mission District)

Compensation : $110K $140K base + meaningful equity