Payments Customer Support Specialist

A company is looking for a Lead Specialist, Payments Customer Support.

Key Responsibilities :

Act as the primary contact for internal and external Commercial Payments customers, providing support for inquiries related to Treasury Management services

Coordinate with Implementation Specialists for customer product implementations and training

Manage and process all customer requests, ensuring timely and efficient handling of inquiries

Required Qualifications :

1-3 years of experience in commercial payments and / or banking, preferably in a business / commercial setting

Bachelor's degree or equivalent work experience

Ability to manage projects from inception to implementation

Experience with PC-based hardware and software, including Microsoft Office suite

Unrestricted work authorization without future sponsorship requirements