Treasury Management Associate

Description

Position at First Business Bank Join us today as a Treasury Management Associate!

First Business Bank is aTop Workplaces USA company, learn more here. At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us! Work Model : Based out of our Appleton, WI location and onsite Monday-Friday, 8am-5pm. OVERVIEW The Treasury Management Associate is a key contributor in servicing the overall banking portfolio. Focusing on client onboarding, managing documentation, executing product setup and maintenance, and related monitoring, this role follows established procedures. This role provides support to Client Services, assisting with client transactions, answering phones, account documentation, and other service-related tasks. Specifically, as a Treasury Management Associate you will :

• Deliver Exceptional Customer Service - Treasury Management

This role is responsible for delivering a high level of personal service to both internal and external clients by promptly answering phone calls, greeting visitors, and responding to emails. The Associate handles routine Treasury Management tasks and related account maintenance and refers complex issues and banking solutions to Treasury Management Officers (TMO) and Client Relationship Specialists (CRS). Key responsibilities include coordinating new client onboarding and ongoing account maintenance, preparing documentation, and gathering product setup information. The role may also support limited client profiling and proposal preparation (including fee modeling). Additional duties may include supporting account reviews to ensure optimal service delivery.

Responsible for opening and closing accounts, processing card applications, and performing routine account maintenance. Monitors key reporting activities to ensure timely and accurate handling across bank offices.

Processes routine transactions such as deposits, withdrawals, and payments. Supports cash and card services, maintains accurate balances, and follows established transaction procedures.

Assists with scheduling and meeting logistics including preparing materials. May help monitor procedures and attend internal or external meetings and events as needed. The successful candidate should have :

Experience the Total Rewards Great People Deserve

As a recognized Top Workplace, we know taking care of our employees and their families directly impacts their success and the success of our company. As part of the Total Rewards package, we take pride in offering eligible employee benefits which include :

Compliance Statement

First Business Bank participates in the E-Verify program. Know Your Right to Work English and Spanish.

First Business Bank is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

If you require a reasonable accommodation for any part of the employment process, please email [emailprotected].