Talent.com
Customer Relationship Process Specialist

Customer Relationship Process Specialist

Wesley GroupFranklin, TN, United States
30+ days ago
Job type
  • Full-time
Job description

Title : Customer Relationship Process Specialist

Department : Relationship Management Team

Location : Franklin, TN (In-Office)

Schedule : Monday - Thursday 9 : 00 AM - 5 : 00 PM, Friday 9 : 00 AM - 3 : 00 PM

Join a Culture Like No Other!

Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference.

We're looking for a Customer Relationship Process Specialist to join our dynamic team. This role is at the heart of our mission : helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.

Why You'll Love Working Here :

  • Comprehensive Benefits : Medical, Dental, and Vision Insurance.
  • Secure Your Future : 401K with a generous company match.
  • Time to Recharge : Generous PTO - start accruing from day one!
  • Balanced Schedule : Enjoy great work-life harmony with a friendly Monday-Friday schedule.
  • Celebrate & Connect : Participate in engaging company-wide events, team-building activities, and employee recognition programs.
  • Onsite Perks : Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.
  • Growth & Coaching : Learn from industry professionals committed to your success.
  • Diverse & Inclusive : We embrace what makes each team member unique!

Your Role :

As a Customer Relationship Process Specialist , you'll be the trusted guide for our clients, working closely with the team to deliver timely, professional, and compassionate service.

  • Work collaboratively to manage client files from start to finish.
  • Ensure all necessary documentation is submitted on time.
  • Communicate updates clearly and promptly to clients.
  • Manage live calls, emails, and team chats while maintaining Salesforce records.
  • Provide personalized support to ensure clients understand every step of the process.
  • What You Bring :

  • A passion for delivering exceptional customer service.
  • Strong time management, communication, and organizational skills.
  • A positive, adaptable, and team-oriented mindset.
  • Proficiency in Excel, Google Sheets, and Google Workspace.
  • Prior customer service experience - a must!
  • Prior de escalation experience - a must!
  • Ready to Make a Difference?

    This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.

    Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team!

    Location : Franklin, TN (In-Office) Schedule : Monday - Thursday 9 : 00 AM - 5 : 00 PM, Friday 9 : 00 AM - 3 : 00 PM

    Compensation details : 50000 Yearly Salary

    PI01ee236022a4-29400-38947182

    Create a job alert for this search

    Customer Relationship Specialist • Franklin, TN, United States

    Related jobs
    • Promoted
    Customer Relationship Process Specialist

    Customer Relationship Process Specialist

    Wesley GroupFranklin, Tennessee, US
    Full-time
    Title : Customer Relationship Process Specialist Department : Relationship Management Team Location : Franklin, TN (In-Office) Schedule : Monday - Thursday 9 : 00 AM - 5 : 00 PM, Friday 9 : 00 AM - 3 : 00 PM J...Show moreLast updated: 30+ days ago
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAVanleer, Tennessee, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Test Products from Home – $25-$45 / hr + Freebies

    Test Products from Home – $25-$45 / hr + Freebies

    OCPACenterville, Tennessee, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    CDL A Lease Purchase Truck Driver

    CDL A Lease Purchase Truck Driver

    CRSTMount Pleasant, TN, US
    Full-time
    CDL-A Lease Purchase Truck Driver – $0 Down / No Credit Check / Walk Away Lease CRST The Transportation Solution Inc.CDL-A truck drivers a chance to own their truck through our flexible Lease Purch...Show moreLast updated: less than 1 hour ago
    • Promoted
    Customer Account Specialist | 401k Match | Benefits | PTO+

    Customer Account Specialist | 401k Match | Benefits | PTO+

    Wesley GroupFranklin, TN, US
    Full-time
    Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! . Wesley Financial Group is hiring for the Customer...Show moreLast updated: 30+ days ago
    • Promoted
    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    State of TennesseeCenterville, TN, United States
    Full-time +1
    State of Tennessee Job Information.LOCATION OF (350) POSITION(S) TO BE FILLED : DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE. The DCS Case Manager 1 • position ha...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Tech 1

    Client Services Tech 1

    Pace Analytical Services, LLCMount Juliet, TN, United States
    Full-time
    Tuesday through Saturday, 9 : 00 AM - 6 : 00 PM (Mon-Fri : 9am-6pm the first week for training).Are you ready to work making the world a safer, healthier place? Join our mission to continuously move sci...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Account Resolution Specialist

    Customer Account Resolution Specialist

    Wesley GroupFranklin, TN, US
    Full-time
    Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! . Wesley Financial Group is hiring for the Customer...Show moreLast updated: 8 days ago
    • Promoted
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance BuzzAshland City, Tennessee, US
    Remote
    Temporary
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show moreLast updated: 30+ days ago
    • Promoted
    Process Improvement Specialist (Clinical)

    Process Improvement Specialist (Clinical)

    CenteneNashville, TN, US
    Full-time +1
    Clinical Professional Opportunity.You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management / Health Services team.Centene is a diver...Show moreLast updated: 14 days ago
    • Promoted
    Customs Brokerage Manager

    Customs Brokerage Manager

    FreightTASStatewide, TN, US
    Full-time
    Sorry, Visa / sponsorship not available.Customs Brokerage Department Manager.We are seeking a proactive and experienced Customs Brokerage Manager to lead our import compliance and customs operation...Show moreLast updated: 30+ days ago
    • Promoted
    Business Development Manager Air / Ocean

    Business Development Manager Air / Ocean

    FreightTAS LLCStatewide, TN, US
    Full-time
    Sorry, Visa / sponsorship not available.Business Development Manager Air / Ocean .Salary : $75K - $125K Base + Uncapped Commission . Join a Global Leader in Freight Forwarding & Take Your Sales Caree...Show moreLast updated: 30+ days ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderCenterville, TN
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Earn extra cash - Sign up and drive with Uber

    Earn extra cash - Sign up and drive with Uber

    UberWalls, TN, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Analyst, Transaction Advisory Services

    Analyst, Transaction Advisory Services

    KrollNashville, TN, United States
    Full-time
    Our Transaction Advisory Services practice provides seamless analytical advisory through the deal continuum, from transaction origination to closing. Our Analysts receive world-class training, outst...Show moreLast updated: 9 hours ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockColumbia, TN, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Bilingual Customer Service Specialist (Spanish) (mu

    Bilingual Customer Service Specialist (Spanish) (mu

    Sherwin WilliamsHermitage, TN, US
    Full-time
    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show moreLast updated: 11 hours ago
    • Promoted
    • New!
    Physical Therapist (PT) $8,000 Sign on Bonus

    Physical Therapist (PT) $8,000 Sign on Bonus

    Signature HealthCARE of ErinCharlotte, TN, US
    Full-time
    About Us : Signature HealthCARE of Erin is a 164-bed facility.We have the largest therapy department in the area.We have a rehab to home program for our short term patients and help maintain the fu...Show moreLast updated: 6 hours ago