Community Manager

A company is looking for a Community Manager Freelancer to join their team.

Key Responsibilities

Respond to customer inquiries and feedback on social media

Build engagement and rapport within the social platform's community while maintaining the company brand voice

Check content for accuracy and follow established guidelines for community interaction

Required Qualifications

Experience in social media and / or customer service is required

Knowledge of social media trends and analytics

Ability to manage multiple social media accounts and understand SEO and SEM best practices

Good judgment in escalating issues when necessary

Enjoyment in growing and being a part of online communities