Customer Success Representative

A company is looking for a Remote ESA Customer Success Representative.

Key Responsibilities

Provide consistent, accurate, and efficient processing of orders

Handle moderate volume of inbound calls from scholarship families

Actively communicate with team and families

Required Qualifications, Training, and Education

Experience with school choice or ESA programs preferred, but not required

High school diploma or equivalent required; college degree preferred

Dedicated workspace with minimal background noise during calls and online meetings

Successful completion of all necessary background checks

Experience working with Office365 applications and CRMs preferred