Critical Environment Services Director

Executive Director, Critical Environment Services

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location : San Francisco Bay Area

Position Summary : We are seeking an Executive Director of Critical Environment Services to lead our global critical environment operations across technology sector clients and 11M sq feet of managed lab spaces. This senior leadership role will oversee the comprehensive strategy, planning, and operations of mission-critical facilities including labs, cleanrooms, research environments, and specialized manufacturing spaces. The successful candidate will establish and lead our Specialized Response Team (SRT) program while driving operational excellence across design, construction, maintenance, and client service delivery.

Key Responsibilities :

• Develop enterprise-wide strategy for critical environment services across all accounts, establishing performance standards, best practices, and governance frameworks that account teams must follow.
• Institute standardized processes, procedures, and performance metrics for critical environment operations that account teams will implement.
• Drive adoption of emerging technologies, predictive maintenance strategies, and operational innovations.
• Optimize resource deployment and investment priorities across the critical environment portfolio to maximize client value and operational efficiency.
• Support new and existing client solutioning process.

Program Development & Standards :

Account Oversight & Client Partnership :

Cross-Functional Collaboration :

Qualifications :

Preferred Background & Traits :

Estimated compensation for this position : $275,000.00 $315,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location : Remote San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth : JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.