Data Network Technician I

Duration : 18 months contract

The successful candidate will serve in a project support role as part of the Data Networking team. The position will provide technical solution pre-planning, design, deployment, testing and migration activities related to plant networking support tasks at client locations. The role will be focused on wireline networking support, with particular emphasis on fiber optic networking and related solutions.

In addition, the candidate will provide support to manage relevant day-to-day operations roles for the Data Networking team, as necessary.

Participates as a fully integrated member of assigned project team, responsible to the delivery of successful solutions

Contributes to the team support for data network incident and event management including investigation, troubleshooting, reporting , resolution, root cause analysis and corrective action management

Participates and advises as part of the design of network solutions using approved, standard technology in cooperation with peers, vendors and partners

Monitors data networks for performance, security and stability - takes action to identify trends and proactively address issues

Supports all phases of the project deployment, from planning and design thru physical installation; candidate is willing to work in a hands-on role deploying equipment in a heavy-industry environment, as required

Responsibilities :

Demonstrated experience supporting data networking Wired LAN technologies in an enterprise environment (Cisco), with focus on fiber and cabling infrastructure

Demonstrated success participating and / or leading complex enterprise-level projects with focus on disciplines related to Data Networking, Network Security, Enterprise Cyber Security and / or Cyber Security compliance

Experience working in a hand-on role in an Iron Ore Mining or Heavy Industry environment would be greatly preferred

Results-oriented member of technical support teams; the successful candidate is a self-starter, able to manage complex incidents, proactively identify opportunities for improvement and develop innovative solutions

Excellent time management skills including ability to multi-task and effectively prioritize work

Excellent work ethic; willing to extend the extra effort and time required to meet critical deadlines

Strong oral and written communications skills; able to articulate ideas and listen effectively; professionally communicates with all customers, vendors and technical support staff, including remote customers and team members in foreign countries

Strong analytical, and problem-solving skills

Accomplished analyst able to manage complex technical problems through identification, design, solution definition and implementation

Demonstrated experience managing vendor relationships related to incident management, project coordination, relationship development and SLA maintenance

On call support required, including participation in team on call (24 / 7) rotation; candidate must be willing to work flexible hours as demanded by outage, migration & on-call activities

Hands-on team member willing to work in heavy industry / plant environments when required

Demonstrated experience supporting data networking technologies in an enterprise environment, including :

LAN switching and routing in a Cisco enterprise network environment

WLAN fundamentals and support of Cisco solutions

Desired Qualifications :

Cisco CCNA certification, or greater

WLAN tools including Ekahau or related

Project Management experience / certification

Strong work experience and knowledge related to structured cabling solutions, with emphasis on telecommunication / networking fiber technologies, maintenance, troubleshooting and installation

Experience operating OTDR and related testing equipment

Rajant Mesh WLAN expertise

Experience with these additional technologies may be a plus :

Advance IP routing experience, including OSPF and BGP protocol solution design proficiency

Data center network support including Cisco Nexus platform

Internet routing and security

Network security controls and related disciplines

Scripting or Programming in a Network environment (Ansible etc)

Netbrain support

About US Tech Solutions :

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com () .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.