Product Manager

Product Manager

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations : NYC, SF, Austin TX

About Product Management at Cloudflare

As a Product Manager at Cloudflare, you are responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare sit at the intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty. On an average day, you might pitch a concept to senior leadership, create a launch plan with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, or pair with an engineer on implementation. We have ultimate responsibility for understanding our client needs, influencing business strategy, feature specification, and working with engineering to develop our software.

As a Product Manager within the Application Performance team, you will own a critical part of our comprehensive platform that ensures web properties, applications, and networks are fast, reliable, and intelligent. This portfolio spans foundational capabilities like CDN optimization and Origin Shielding, advanced low-latency application delivery, and customer-facing data products built on real-world usage. You will set the strategic direction for how Cloudflare eliminates latency and provides the authoritative source of truth on performance for applications running across our global network.

About the Role

As Product Manager on the Application Performance team, you'll help shape a key part of our core product experience. This role requires a candidate who can navigate complex technical domainsfrom TCP / IP protocols and caching architectures to data analytics and user experienceand translate those into clear, marketable features. You will define the roadmap for one or more core services that impact every byte of traffic processed by Cloudflare. You will collaborate closely with engineering teams to leverage our massive network footprint and unique traffic insights to deliver features that fundamentally change how the internet operates, ultimately accelerating adoption for customers ranging from individual developers to the world's largest enterprises.

What You'll Do

Own your space. You will own the priorities and scope, partnering with a high performing engineering team focused on one of Cloudflare's Application Performance products.

Connect the pieces. Product managers are a nerve center at Cloudflare, responsible for connecting engineering, program management, marketing, revenue, and partners to make sure that our ships go out on time and with the maximum impact.

Excel across teams. Enterprise capabilities cut across all of our product verticals, so you should be comfortable working with product managers across the company to prioritize systemic improvements that our enterprise customers need.

Be customer obsessed. You will be responsible for directly engaging with customers and understanding how they use our products. You'll bring these insights back to the team to build a great roadmap.

Be data driven. You should be comfortable working with data, and analyzing data to quantify the impact of problems and opportunities in your space.

Examples of Desirable Skills, Knowledge and Experience

At Cloudflare, Product Managers are measured both on outcomes ("the what") and how they accomplish results. Examples of desirable skills, knowledge and experience :

• 5+ years of experience in product management, solutions engineering, or related roles
• Familiarity with designing or contributing to habit-forming product experiences
• Experience defining and tracking KPIs to measure product or user behavior impact
• Strong collaboration skills and experience working with engineering and design teams
• Comfort operating in fast-paced, evolving environments
• A passion for user empathy and delivering customer-centric solutions
• Excellent communication skills and attention to detail
• Curiosity and a strong desire to learn technical topics, especially in security or observability
• Engineering fluency - while it's not required, we tend to find success with candidates who have a technical background, formal or otherwise. You don't need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen is a key part of the role.

Bonus Points

Compensation

Compensation may be adjusted depending on work location.

Equity

This role is eligible to participate in Cloudflare's equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

Financial Benefits

Time Off

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no