Technical Writer

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring a highly skilled Technical Writer to join our team and provide critical support to the Department of Commerce (DOC), Office of Cybersecurity & IT Risk Management (OCRM) in the creation and / or updating functional descriptions, system specifications, requirements documents, user guides, technical diagrams, interface control documents, system security documents and all technical documentation to accurately reflect the OCRM architecture, interfaces, and application functionality. Maintain the project document repository in SharePoint. Ensure SDLC documentation is created and maintained on a continuous basis.

Responsibilities :

• Develop, edit, and maintain a wide range of technical documentation including functional descriptions, system specifications, requirements documents, user guides, interface control documents (ICDs), system security documentation, and other materials that accurately reflect the OCRM architecture, system interfaces, and application functionality.
• Collaborate with engineering, development, and project management teams to gather and validate technical information, ensuring clarity, accuracy, and consistency across all documentation.
• Create and update technical diagrams and visual materials (e.g., data flow diagrams, system architecture charts) to effectively communicate complex system relationships and functionality.
• Maintain the project document repository in SharePoint, ensuring proper version control, organization, and accessibility for all project stakeholders.
• Ensure all documentation complies with organizational standards, regulatory requirements, and security guidelines.
• Support the Software Development Life Cycle (SDLC) by developing and maintaining required documentation throughout all phases, including planning, design, development, testing, deployment, and maintenance.
• Review and edit technical documents authored by other contributors for consistency, accuracy, formatting, and completeness.
• Establish and maintain documentation templates, style guides, and standards to promote consistency across project deliverables.
• Participate in technical and project review meetings to stay current with system updates and ensure documentation remains aligned with evolving project requirements.
• Provide support for audits, reviews, and compliance assessments by ensuring documentation is complete, current, and traceable.

Location : Hybrid in Washington D.C.

Salary Range : $80,000-85,000 annually. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate.

Requirements

Clearance Requirement :

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001 : 2013, 20000-1 : 2011, 9001 : 2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal : Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal : Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas / events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the : “Apply for this Job” button at the bottom of this Job Description or the button at the top : “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .