People Operations Analyst (Hybrid)

People Operations Analyst (Hybrid)

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the Role

The People Operations Team at Enova is essential to creating a positive employee experience. They achieve this by expertly managing all HR processes, including onboarding, ongoing employee support, and meticulous documentation. This role demands collaboration with various teams, continuous workflow improvement, and the execution of diverse HR tasks within a fast-paced environment. Key to success are accuracy, confidentiality, and an unwavering commitment to exceptional service. This role reports to the Lead, Recruiting & People Operations.

Responsibilities

• Responding to and resolving employee inquiries through Zendesk, ensuring that all SLAs are consistently met to provide timely and effective support.
• Manage employment verifications, unemployment claims, equipment returns, and onboarding logistics (data entry, background checks, I9s).
• Process employee changes in Workday, including hires, terminations, promotions, transfers, and organizational updates.
• Support HRIS data entry, audits, and integrity efforts to ensure accurate employee records.
• Maintain and update People team documents, SOPs, and templates in shared repositories.
• Collaborate with cross-functional teams to resolve and escalate non-routine issues and identify opportunities for process improvement.
• Leads projects and develops solutions to improve team processes and efficiency.

Requirements

Compensation

The budgeted annual salary range for this position is $56,000 to $65,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

Benefits & Perks

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banksin order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.

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