Director of Product

Director of Product

Department : Product, Customer Division

Exempt, Base Salary Range : $139k-190k plus Bonus. Position eligible for additional incentives including Bonus, 401(k) match, health and welfare benefits, amazing culture, growth opportunity and more!!

Hybrid Schedule, Monday-Friday, 8 : 00-4 : 30

Position Location : Position can work from one of our offices in : San Diego, CA (La Jolla / UTC), Atlanta, GA (near Truist Park), or Orlando, FL (Maitland area). Or, we may also consider remote candidates, however, we can only hire employees in these (16) US states : California, Colorado, Connecticut, Florida, Georgia, Illinois, Maryland, New Jersey, Nevada, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, or Virginia.

Position Overview

As Director of Product, you will lead the evolution of FairSquare’s SMB lending ecosystem across multiple brands and platforms. You’ll define and drive strategy for one or more major growth domains that accelerate business performance, strengthen borrower trust, and create scalable value. Your focus will span the full customer lifecycle — from acquisition and activation to retention and revenue — ensuring measurable impact while safeguarding FairSquare’s competitive advantage.

You’ll partner closely with the VP of Product Development to shape how FairSquare makes product decisions : embedding impact-driven frameworks, clarifying priorities, and elevating how Product influences company strategy. This role requires systems-level thinking — understanding the logical and organizational interconnections that drive outcomes — paired with clarity, structured judgment, and calm leadership.

You’ll collaborate with Business Unit Leaders and Technology to craft and deliver initiatives as well as evolve how the company defines, prioritizes, and measures product impact across the full customer lifecycle.

Key Responsibilities

Strategic Planning & Portfolio Leadership

• Lead the development of strategy and roadmap for your assigned growth domain(s), aligned with FairSquare’s product vision and long-term business objectives.
• Define lifecycle metrics and initiatives that drive sustainable growth and customer value.
• Partner with Technology to operationalize evaluation frameworks that ensure prioritization reflects measurable business impact and scalability.
• Anticipate dependencies across initiatives and align stakeholders to balance near-term performance with long-term platform evolution.
• Translate business goals into structured, data-informed product hypotheses, plans, and measurable success metrics.

Cross-Functional Leadership & Influence

Outcome Measurement & Continuous Improvement

Organizational Leadership

What You Bring

Preferred

Why FairSquare?

FairSquare is building the future of SMB finance. We combine technology, partnerships, and insight to make business funding faster, more transparent, and more personalized. Our Product team leads with structure, clarity, and measurable impact — and we’re looking for a leader who can do the same.

FairSquare and its family of brands has been serving the small business community since 1999. We have provided more than $3 billion in funding to over 50,000 customers to support their working capital and equipment financing needs. We are one of the country's largest private providers of small business loans, having funded more than $3 billion to help small businesses grow. Our personal approach helps strengthen small business owners and we pride ourselves on being a resource they can trust. We are believers in small business owners.

FairSquare is an Equal Opportunity Employer.

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