Field Service Engineer

Overview

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Our client, a leader in the manufacturing industry, is seeking a Field Service Engineer to join their team. As a Field Service Engineer, you will be part of the technical support team, providing essential assistance to customers and ensuring the optimal performance of CNC machine tools. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset which will align successfully in the organization.

Location : Hoffman Estates, Illinois (Remote) - Travel to Client Locations

Pay Range : $83,000 - $115,000

Responsibilities

• Provide customers with maintenance, repair, and installation assistance for CNC machine tools on location or via telephone.
• Create and update documentation of technical information and generate ongoing reports related to service.
• Collaborate with Customer Service Engineers to assist in the installation and maintenance of newer product lines.
• Establish and maintain exemplary communication and customer service relationships with clients.
• Manage challenging customer situations positively and solicit feedback to enhance service quality.

Qualifications

Benefits

Waiting period benefits

Upon completion of waiting period, consultants are eligible for :

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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