Senior Technical Project Manager, Logistics

Tech Senior Project Manager, Logistics

We are looking for a Senior Project Manager for the Logistics functional domain, supporting cross functional projects across Logistics domain including Warehouse Management platform DC and Hub Rollouts, improving DC Operations efficiencies, Final Mile and Transportation projects, and Returns. This role will primarily focus on Logistics projects with established project management methodologies / tools to develop and execute Technology project plans in alignment with our company and Vendor's Software Development Lifecycle.

Responsibilities :

Use standard life cycle program management methodologies to drive cross functional projects with Vendor and client deliveries per aligned Flight plans.

Provide clear project status to all stakeholders, articulate risks and issues on the projects with clear owners and due dates. Share with the leadership team what is needed from them to keep the projects on track.

Maintain a clear schedule and escalate at the right time if the right level of schedule details isn't present to execute the project. Maintain realistic schedule for internal and external vendor partners.

Use industry leading project management methodologies / tools leveraging JIRA, Rally and work with the project team to successfully manage complex scopes of work(s), which include defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring that the right parties are engaged to resolve problems.

Lead and coordinate discussions with business users and product owners for grooming business requirements for Supply Chain and Logistics systems (particularly Manhattan Associates' Warehouse Management for Open Systems (WMOS) and IBM Sterling).

Understand and manage activities for out of the box configuration versus customized extensions(MODs) development in WMOS system

Ensure the relevant MOD Specifications and design Gaps are identified and resolved timely

Manage integration touchpoints between WMOS and other upstream systems including Sterling OMS / IMS and Retek Merchandizing System (RMS).

Manage integration touchpoints between WMOS and downstream 3rd party systems including ProShip and 3PL logistics provider external systems

Manage development and QA of Microservices based interfaces for above integration points

Manage messaging / error logging and performance monitoring mechanisms using AppDynamics

Manage development and QA of transactional and analytical reports for supply chain and logistics systems, using analytics platform and data visualization tool like Snowflake and MS Power BI

Perform financial management of the project : budgeting & forecasting, cost benefit analysis, EV / ROI / earn vs. burn analysis, team velocity, etc. Own project budget. Expected to anticipate budget issues, resolve timely, and adjust forecasts.

Manage multiple complex projects simultaneously.

Plan, monitor, and track delivery of quality control and take corrective action as appropriate.

Develop project quality control policy, procedures and communication plans.

Communicate project information to all project team members, sponsors, vendors and Technology managers, as appropriate.

Anticipate strategic impact to projects (inter dependencies to / from other projects) and coordinate with appropriate parties.

Recommend project strategy. Clearly articulate explanations of complex regulatory and project issues / risks to team members and management within the organization.

Establish, motivate and lead high-performance cross-functional teams.

Build effective partnerships with, and between, the developers, architects, QA Team and product managers, and across the company.

Coordinate with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects.

Criteria :

Bachelor's or master's in Computer's Science Applications or equivalent work experience

10+ years of Project / Program management experience

8+ years relevant experience in Logistics, Supply Chain and Retail experience

Deep Technical understanding of Logistics IT systems, design, and architecture know-how.

Experience in working with technical developers in making progress on technical deliverables / milestones.

Planning mindset - Proven experience in creating and maintaining executable schedules for projects to meet deadlines. Demonstrated ability to present schedule and be able to escalate to the right leaders if the right level of detail isn't present to achieve business needs and / or project deadlines.

Proven experience in executing projects in the Retail and / or Logistics space

Proficiency in Warehouse Management Systems like Manhattan or relevant packages.

Proven ability in project estimating, budgeting tools, story development, technical concepts, and defect tracking

Experience integrating systems on multi-platform.

Extremely critical to have the ability to zoom out and provide meaningful inferences from the data gathered. Able to communicate status to all the leaders including senior-level leaders.

In depth understanding and proficiency of project management methodology / tools, including Jira, Rally etc., for Software Development Life Cycle

Proven ability in tracking and analyzing project metrics and trends

Strong team collaboration, facilitation, communication, and influence skills

Strong analytical abilities and interest to use data and metrics to back up recommendations, prioritization and drive actions

Strong drive towards execution; you're a can-do type of person and willing to roll up your sleeves to get the job done.

Proven ability to articulate project risks and issues with owners and due dates. Provide examples of issues they faced in projects and how did they resolve them.

Ability to work with 3rd party vendors, being able to see the big picture of the project. Holding vendor partners accountable to meet their timelines, else raise the right issues on time.