Job Summary / Purpose : The A / R Analyst will build rapport with customers and is savvy in payment negotiation. A team player with a proven track record that knows how to be a solutions-based collector to our customers. Must have an eye for detail for credit analysis combined with proven success negotiating payment arrangements.Role Responsibilities :
Responsibilities :
- Evaluate customer credit-worthiness and set appropriate credit limits and terms
- Monitor customer credit exposure
- Provide customer service regarding collection issues, resolve customer discrepancies and short payments
- Customer account reconciliations
- Collection calls and / or correspondence in a fast-paced goal-oriented department
- Accountable for minimizing account delinquency and other metrics
- Perform other assigned tasks and duties as assigned
- Reconcile customer disputes as they pertain to payments of outstanding balances
Qualifications :
Minimum of two years collections, billing experience and / or creditExcellent computer proficiency (MS Office – Word, Excel and Outlook)Must be able to work high work volumes and meet deadlines, while maintaining a positive attitude and providing exemplary customer service skillsExcellent organization and time management skills requiredHigh school diploma or GED required