Global Billing Manager

Job Description

Job Description

We are looking for an experienced Global Billing Manager to join our team in Chicago, Illinois. This role involves overseeing a dynamic billing department, including the management of a team of seven professionals, and ensuring the efficiency of global billing operations. This is a Contract-to-Permanent position that requires expertise in billing systems and outsourced team management.

Responsibilities :

• Lead and manage a team of seven billing professionals to ensure accurate and timely processing of invoices.
• Oversee global billing operations while maintaining compliance with company policies and regulatory requirements.
• Collaborate with outsourced teams to streamline billing processes and improve operational efficiency.
• Utilize Salesforce and PeopleSoft to manage billing systems and ensure seamless integration of data.
• Monitor accounts receivable processes to optimize cash flow and reduce outstanding balances.
• Develop and implement strategies to enhance monthly billing cycles and reporting accuracy.
• Analyze billing data to identify trends and recommend process improvements.
• Ensure effective communication and coordination between internal teams and external partners.
• Provide leadership and mentorship to team members, fostering a culture of accountability and excellence.
• Minimum of 7 years of experience in billing, accounts receivable, or related fields.
• Proficiency in using Salesforce and Oracle PeopleSoft for billing and data management.
• Demonstrated experience managing outsourced teams and business process outsourcing.
• Strong knowledge of global billing practices and compliance standards.
• Proven ability to lead and mentor a team effectively.
• Excellent analytical skills with a focus on process improvement and operational efficiency.
• Strong communication and collaboration skills to work with internal and external stakeholders.