Systems Analyst

OVERVIEW

The Application Services team is essential in fostering collaboration between customers and technical teams, while delivering application development through a Platform and Technology Product Operation Model. As a Systems Analyst, you'll report to the Senior Manager, Product Line Manager. You will serve as a subject matter expert in our technology products and platform features, applying and expanding your skills beyond traditional boundaries. If you are motivated by transforming healthcare and eager to participate in diverse activities within an agile environment, this role is for you.

Having a desire to help achieve transformational healthcare improvement should serve as the inspiration behind the ideal candidate's willingness to participate across many different activities within an agile working model.

Salary Range : $65-$85 depending on experience

RESPONSIBILITIES

• Define system scope and objectives based on complex user needs.
• Analyze business functions and workflows to determine optimal application and system integration.
• Design, analyze, and implement EDI specifications and mappings for seamless electronic data interchange with internal and external partners.
• Monitor and troubleshoot EDI transactions to ensure accurate and timely processing of enrollment, claims, billing, and payments.
• Maintain thorough documentation of EDI system changes, updates, and troubleshooting activities to support compliance and audits.
• Collaborate closely with Product Owners and stakeholders to understand business requirements and upcoming feature needs.
• Assist in creating, refining, and maintaining user stories, process diagrams, and test cases aligned with development and stakeholder expectations.
• Design and develop user interfaces and application components based on technical specifications.
• Monitor software configurations to assess their impact on data reliability and customer satisfaction.
• Provide ongoing support for one or two application platforms or business processes.

QUALIFICATIONS

Bachelor's degree or equivalent technical experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.