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Sales Development Representative

Sales Development Representative

CoursedogAlbany, NY, US
2 days ago
Job type
  • Full-time
Job description

Sales Development Representative

Our mission is to break down barriers to opportunity for students. Coursedog provides higher ed with modern technology solutions empowering institutions, students, and communities across the globe.

We are looking for a tenacious, innovative, and passionate self-starter to join our Sales Development team to help us achieve our ambitious growth goals.

You will be an integral part of our sales cycle. Working closely with Sales, Marketing, and Revenue Operations you will identify opportunities and build a pipeline for Account Executives by managing inbound and outbound prospecting, communications, discovery, and data tracking in Salesforce. At present, this position is available only for US-based candidates.

The Sales Development Representative will :

  • Prospect into multiple accounts to source qualified conversations with target accounts that will convert not only into open pipeline but more importantly closed revenue
  • Leverage multi-channel outbound campaigns utilizing highly personalized messaging, marketing content, and relevant news to develop account strategy plans to start conversations with the right people
  • Partner with the Sales team to identify good targets, source conversations with the right people, and help Account Executives effectively tailor deal cycles.
  • Manage an effective sales cadence and process
  • Communicate in a manner of best practice consultant to Higher Education Leaders (VP and C-Suite)
  • Develop creative campaigns to garner interest from Higher Ed executives
  • Create a positive impression with relevant prospects by providing timely, compassionate, and relevant responses.
  • Work with marketing to drive conversations from content, field events, and qualify leads. Provide direct product feedback from prospects
  • Effective liaison between sales, marketing, and product.

Within 1 month :

  • Basic understanding of Coursedog Product Suite
  • Begin collaborating with the team and book the first few discovery conversations
  • Learn all internal tools and how to structure your day for success
  • Understand and speak eloquently about the product to our buyer
  • Within 3 months :

  • Advanced product knowledge
  • Consistent Quota Achievement
  • Developing own messaging and running A / B tests in outreach
  • Salesforce mastered and excellent data reporting
  • Providing feedback to product for frontline conversations
  • Executing account strategy with an Account Executive in the territory
  • Basic ability to demo
  • Within 6 months :

  • Get involved with hiring and growing the team by evaluating / interviewing candidates
  • Help hire, train and manage new Sales folks
  • Building out scalable processes
  • Understand the full deal cycle and why we win deals
  • Product Expert
  • Built-up network in higher ed
  • Represent Coursedog at various conferences
  • Skills, Knowledge & Expertise :

  • Experienced using our tech stack (Salesforce, Outreach, Gong, etc).
  • A proven track record of meeting and exceeding metrics.
  • Exceptional written and verbal skills.
  • Organizational, time-management, and prioritization skills.
  • Thrives in quick-paced and dynamic environments.
  • Entrepreneurial mindset, willing to go the extra mile to achieve success.
  • Ability and willingness to think outside the box, flag problems, and dynamically problem solve in an ever-changing, metric-driven environment.
  • Being comfortable with travel up to 10% of the time.
  • Authorization to work in the US.
  • Working at Coursedog :

    Healthcare, Dental & Vision We follow a fixed contribution model to ensure equity and transparency. Each employee receives the same annual dollar amount to allocate toward their medical, dental, and vision coverage. This empowers you to select the plan that best meets your needs whether it's a base-level plan or a more comprehensive option.

    Depending on the selected coverage level, the company covers :

  • Employee-only coverage : 99% to 55% of monthly premiums
  • Employee + dependents : 77% to 43% of monthly premiums
  • We proudly partner with Aetna and Guardian, and offer access to best-in-class wellness perks including :

  • Spring Health (mental health support)
  • XP Health (vision benefits)
  • Carrot Fertility (family planning)
  • One Medical (primary care)
  • We also support pre-tax savings through Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

    Retirement Planning To support long-term financial health, we offer a 401(k) plan from day one of employment. Beginning January 1, 2026, we'll provide a 4% employer match on your annual salary (subject to federal limits) for employees contributing to a tax-advantaged retirement account.

    Paid Time Off We trust our employees to manage their time responsibly. That's why we offer an unlimited Paid Time Off policy because flexibility and balance are critical for sustained excellence and personal well-being.

    Remote-First Since Inception We were built for distributed work. Our culture emphasizes flexibility over rigidity, outcomes over hours, and transparency over gatekeeping. We are committed to being a remote-first organization indefinitely, empowering you to work where and how you thrive best.

    Equity As a valued contributor to our collective success, you'll participate in the upside. All employees are granted equity in the company, with vesting aligned to your role and tenure. Equity grants are reviewed and adjusted with promotions to reflect your evolving impact.

    Paid Parental Leave We proudly support working parents with industry-leading benefits.

  • Primary caregivers are eligible for 12 weeks of paid leave
  • Secondary caregivers receive 6 weeks of paid leave
  • This time is fully paid and available to all eligible employees regardless of gender or family structure.

    About Coursedog :

    Our mission is to break down barriers to opportunity for students. Coursedog provides higher ed with modern technology solutions empowering institutions, students, and communities across the globe. Coursedog's founding story is rooted in the desire to help students achieve their highest goals. In 2018, Coursedog's co-founders and then college students, Justin Wenig and Nick Diao, were frustrated by how difficult it was to get into the classes they needed to graduate on time. After speaking with higher education provosts and registrars to better understand how academic scheduling works, they came away with a vision that permeates the company today.

    Coursedog has raised $113M total capital as a remote-first, hyper-growth startup currently backed by JMI Equity, and with past investments from YC and First Round Capital. We were recently ranked in Forbes top 500 US startup employers and our employee engagement scores rank in the top 5% of tech companies.

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