Manager Customer Success
A company is looking for a Manager, Customer Success.Key Responsibilities : Establish a culture of execution, accountability, and high performance within the Customer Success functionInfluence strategy and design of post-sales functions to drive customer engagement and expansion pipelineDrive top-notch customer health metrics through the team, measured by product ROI, value realization, and NPSRequired Qualifications : 3+ years of customer-facing experience, with 2+ years of team leadership experienceExperience in running Customer Success teams serving 1000+ customers and growing teams of 10+ membersExperience at a fast-growing B2B SaaS companyPassion for cybersecurity and emerging technologiesProven track record of establishing long-term customer relationships
Customer Success Manager (MasterLibrary)
This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
Technical Customer Success Manager - West Coast
A company is looking for a Technical Customer Success Manager on the West Coast. ...
Product Manager, Customer Success
The Product Manager, Customer Success position is a strategic, high-visibility role curating and scaling an industry-leading customer experience. In this role you will work cross-functionally with customer success, product, GTM, and services teams to scale service packages for the customer success p...
Senior Customer Success Manager EMEA
A company is looking for a Senior Customer Success Manager in the UK. ...
National Manager, Scaled Customer Success
Familiarize yourself with the full suite of CDK products, business benefits to our customers and utilize that knowledge to help build out scaled engagement strategies to drive success for our customers. Build onboarding curriculum, recruit and hire a full team of Scaled Customer Success Managers. Ut...
Customer Success Manager - Northeast Region
A company is looking for a Customer Success Manager in the Northeast Region. Key Responsibilities:Deliver customer onboarding, product training, and supportManage accounts and communicate new features to customersProspect, upsell, and build comprehensive customer profilesRequired Qualifications:Back...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Project Manager, Customer Success Implementations
As a member of the Customer Success Organization, the Project Manager will be responsible for coordinating internal and client resources to deliver customer-facing projects on time, on budget, and to specification. Customer Success Project Manager, Account Manager, Business. Customer Success Project...
Expression of Interest - Customer Success Manager
About Marlee (Fingerprint For Success) Backed by 20+ years of research, Marlee’s revolutionary predictive analytics have achieved over 90% reliability in forecasting personal and team motivations, behaviours, and performance. ...
Customer Success Manager
Customer Experience + Customer Outcomes = Customer Success. Customer Success Manager with these skills. The Customer Success Manager is a vital link between the brands we work with and the solutions we provide. Our industry leading platform has been recognized by Forrester and Gartner as a vendor of...