Sr. Director, North America Distribution

Sr. Director, North America Distribution Operations

The Sr. Director, North America Distribution Operations is responsible for providing high-quality service to a multi-division customer base via a multi-site distribution network consisting of sixteen (16) locations. This is accomplished through leadership and support of internal operating standards that drive efficiency, employee satisfaction, regulatory compliance, and the desired return.

The Distribution Center profile includes a broad range of products including hazardous / non-hazardous materials and ambient / temperature-controlled products.

Key Responsibilities :

• Leads a network of distribution facilities and respective Site Leaders to ensure facilities continuously meet customer needs.
• Collaborates with key business partners to identify and set operational performance standards and goals to exceed customer requirements including Safety, Quality, Service and Cost
• Leads teams in the development, implementation, and maintenance of an effective operations distribution strategy. This includes a strong focus on customer satisfaction and controlling costs through efficiency gains. The role takes knowledgeable risks; re-engineers processes that support the customer and cost structure; and drives quality processes that lead to continuous improvements.
• Builds and maintains a budget, assuring target objectives are achieved within planned expenses. Functions as the Gatekeeper, from the perspective of expense, service, quality, and profitability. Monitors, reports, and controls all expenses and asset lines to ensure plans and targets are achieved.
• Ensures leaders develop, deploys, and maintains a safety plan for all facilities and maintain 100% compliance with EH&S training programs.
• Partner with the Commercial sales organization to onboard new customers and assist with account issues.
• Support all regulatory (i.e. FDA, Med Device, VAWD, DOT, IATA, etc.) and certified operating (i.e. cGDP, ISO, etc.) compliance

Minimum Requirements / Qualifications :