Human Resources Generalist II

Who We Are

City Wide Facility Solutions is a national leader in building maintenance solutions, supporting businesses across the and Canada. At the heart of our organization is OneHR, a centralized, people-first HR model focused on delivering consistent, compliant, and high-impact support to our employees and leaders.

We believe HR should be approachable, practical, and business-aligned. Our culture values accountability, professionalism, and community, and we’re looking for a Human Resources Generalist who shares those values and wants to make a real impact.

What You’ll Do

As a Human Resources Generalist, you’ll be a key partner to employees and leaders, supporting the full employee lifecycle while helping OneHR deliver a strong, consistent HR experience across the organization.

You’ll:

• Serve as a trusted HR resource for employees and leaders, balancing employee advocacy with business needs
• Support employee relations matters, including investigations, conflict resolution, policy interpretation, and coaching leaders through people issues
• Manage full-cycle recruiting for exempt and non-exempt roles, including sourcing, interviewing, assessments, background checks, and offer coordination
• Partner with the Corporate Recruiter to support hiring demand and time-to-fill goals
• Coordinate and deliver onboarding and new-hire orientation programs
• Communicate and administer employee benefits enrollments and HR programs
• Track and administer FMLA and personal leave requests
• Support performance management processes and annual evaluations
• Manage unemployment claims and coordinate litigation matters with third-party vendors
• Help maintain HR policies, procedures, and handbook updates in alignment with employment laws
• Support employee recognition programs, engagement initiatives, and company events
• Ensure ongoing compliance with federal, state, and local employment regulations

Requirements

What You Bring

You’re a hands-on Human Resources professional who thrives in a fast-paced environment and enjoys building strong relationships across an organization.

You bring:

• A Bachelor’s degree in Human Resources or a related field
• 3+ years of HR experience in a corporate environment
• Strong working knowledge of federal, state, and local employment laws
• Experience handling employee relations matters with professionalism and discretion
• Comfort working across multiple HR functions; recruiting, employee relations, compliance, benefits, and performance management
• Proficiency with Microsoft Office and working knowledge of HRIS (ADP a plus) and payroll systems
• The ability to maintain confidentiality, exercise sound judgment, and communicate clearly
• HR certification (SHRM-CP, PHR or similar) is preferred, not required

Benefits

City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice!

City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at

City Wide is an Equal Opportunity Employer.