Assistant Manager

Snooze – Who are we?

Morning people! Yes, we are those

people. We are a full-service breakfast restaurant, and we want each morning to

feel like your weekend and happy hour rolled into one — no matter which side of

noon it’s on. We’re the place where you can be you, and where our regulars are

anything but. Everyone’s welcome at our table because the same goes for our

people as it does for our dishes : the unexpected twists are what makes them so

special.

The Assistant General Manager Role at Snooze

As a Snooze

Assistant General Manager (AGM), you’re the right-hand to the General Manager

and a key leader in our restaurant operations. You're fully immersed in both Front

of House and Heart of House, guiding team performance, running smooth shifts,

managing financials, and building future Snooze leaders. You must hold vital

our beliefs in Craveable food and beverage, fun ambiance and radical

hospitality. Your job? Elevate everything—from Guest experience to financial

results and culture.

This is a high-impact, experienced leadership role, best suited for

someone with at least 2 years of restaurant management experience who’s ready

to take a bigger bite out of leadership

The Benefits!

At Snooze, we not only want to pay you for the great work you do each and every

day, but we also want to help you take care of yourself and your family. Below

is a breakdown of a few benefits Snooze offers for this position.

• No late nights—you’ll be home by dinner time every night!

Weekly pay and

competitive hourly rates

Competitive

Basic Health, Dental, Visions, Pet, and Accident Insurance Plans

401k / Roth 401k

Plans

Unlimited

affordable Telehealth program

120 Hours (15

days) of vacation time accrued per year and paid at a regular rate

40 Hours (5

days) of paid sick time paid at regular rate per year

Four (4) Paid

Holidays- Closed Thanksgiving and Christmas Day to spend time with family and

friends

8 Hours (1

day) of paid community volunteer time paid at regular rate per hour

100% paid meal

benefits

Other benefits

include potential field trips, community engagement,   personal and professional growth, and

advancement opportunities.

The Position Specifics

Taking on the role of Assistant General Manager isn’t just about bacon

and pancakes. The responsibilities of this position include :

Completely understand all Snooze policies, procedures,

standards, specifications, guidelines and expectations.

Ensure that all Guests feel welcome and are given responsive,

friendly, courteous and exceptional service.

Demonstrate expert knowledge of Snooze’s recipes and

Food & Beverage Doctrine, leading the team in consistent, accurate

execution of all menu items across every shift.

Continuously monitor food and beverage quality

throughout each shift, ensuring every item meets Snooze’s standards for taste,

presentation, and temperature.

Execute daily systems and checklists put

in place to ensure recipe adherence and safety & sanitation including but

not limited to Snooze’s Tasting Buddy, Sanitation Checks, and Quality Checks.

Be prepared to control and monitor the purchasing, receiving,

inventory, and cost management of all food and beverage products.

Maintain comprehensive understanding of the Point of Sale (POS)

system and how to administer discounts and comps.

Control cash and other receipts by adhering to cash handling and

reconciliation procedures in accordance with Snooze policies and procedures.

Resolve escalated Guest concerns quickly, kindly, and

professionally.

Update hourly Snoozers with necessary

information about the shift and Snooze initiatives through written and verbal

communication.

Manage the flow of service during

shifts, ensuring an exceptional Snooze experience for both Guests and Snoozers

while keeping operational goals and objectives top of mind.

Monitor and evaluate Snoozer performance

and lead in-the-moment coaching conversations as it relates to the Guest

experience and food quality.

Open and close the restaurant following Snooze’s “Open to Close”

guidelines

Conduct, monitor, and schedule hourly

Snoozer training and support development of cross-training.

Verify that all equipment is kept clean

and in excellent working condition through personal inspection and regular

preventative maintenance.

Operate with a high level of integrity

and leadership presence delivering on the Snooze Leadership Principles

Support execution of local marketing initiatives, Snooze

Catering and after-hours events on and offsite

Partner with GM to implement local marketing, community

engagement, and sales initiatives

Drive Snooze's Impact initiatives by

engaging Snoozers at all levels and leading the Change Maker program, fostering

a culture of community involvement and sustainability through hands-on

participation and advocacy.

Bring strong leadership to both Front of

House and Heart of House operations with the ability to support across all

areas of the restaurant.

Lead a schedule that splits your work week between FOH and HOH

leadership shifts

Partner with the General Manager to lead disciplinary actions,

performance reviews, and strategic Snoozer development

Assist the General Manager and Head Chef in preparing all

required paperwork, including inventory, par sheets, ordering, forms, reports,

performance reviews and schedules.

Maintain Snooze standards in terms of

employment, including interviewing, hiring, training, reviewing, evaluating and

terminating based upon company policy.

Schedule labor by anticipating sales

while ensuring all hourly Snooze are filled and labor cost objectives are met.

Play a pivotal role in recruiting, hiring, and onboarding

top-tier talent, leading training initiatives, and contributing to high-level

strategic planning to drive operational excellence and long-term growth.

Support

the GM in overseeing daily financial operations, ensuring effective management

of budgets and adherence to P&L targets across all shifts; analyze sales

trends, control costs, and implement strategies to optimize profitability and

reduce waste.

Assist with weekly payroll and accounts

payable, ensuring accuracy and timely submission.

Supports in a General Manager capacity when GM is unavailable, stepping

confidently into full operational ownership

Coach Assistant Managers, Supervisors, Shift Leads and

high-potential Snoozers to support development and career path

Ensure compliance with health, safety, labor, and food handling

regulations

Help to create a fun, safe and rewarding work environment for

all Snoozers.

Other tasks, duties, and responsibilities as assigned to meet

Snooze’s business and operational needs

Is this the role for you?

Assistant General Managers at Snooze...

Must be 21 years of age and authorized to work in the United

States

Have 2+ years of restaurant management experience and a deep

love for both FOH and HOH operations

Possess excellent basic math skills and can operate a Point of

Sale system and conduct basic cash management

Are confident running the Front of House or the Heart of House and

can pivot between both seamlessly

Have managed scheduling, payroll, inventory, and cost control

systems

Are expert communicators with a passion for coaching and team

development

Are agile problem-solvers who thrive under pressure and adapt

with a smile

Obtain food safety certifications and are up-to-date on all

regulatory requirements

Must be able to communicate and understand the predominant

language(s) of the restaurant’s trade area

Are able to work in a standing position for long periods of time

(up to 10 hours)

Let’s talk about safety

Your safety is our #1 priority. Because of

that, it is every Snoozer’s responsibility to ensure cleanliness, sanitation,

and safety within our restaurants. We hold both Snoozers and guests accountable

to our Safety Guidelines. We require daily wellness checks from all Snoozers

and are committed to a safe working environment.

Snooze is an Equal Opportunity Employer