Patient Services Specialist 2- Joint & Hand Clinic

Patient Services Specialist 2

UW Medicine Northwest - Joint & Hand Center has an outstanding opportunity for a Patient Services Specialist 2. Full-time, 100% FTE (40 hours per week) Day Shift Mondays-Fridays. Conveniently located near public transportation. Make a difference for the patients and employees we serve. Opportunity to provide career growth.

Primary Job Responsibilities :

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested.

Requirements :

About UW Medical Center-Northwest

UW Medical Center is an acute care academic medical center located in Seattle with two campuses : Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

About UW Medicine

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes : Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Compensation, Benefits and Position Details

Pay Range Minimum : $23.13 hourly Pay Range Maximum : $33.65 hourly Benefits : For information about benefits for this position, visit https : / / www.washington.edu / jobs / benefits-for-uw-staff / Shift : First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent) : 100.00% Union / Bargaining Unit : SEIU 1199NW UWMC Northwest Service and Maintenance

Working at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.