Front Desk Agent - Embassy Suites Phoenix Biltmore

Front Desk Agent - Embassy Suites Phoenix Biltmore

Are you a people person with a passion for hospitality? Do you love making guests feel welcome and ensuring their stay is nothing short of exceptional? Join our team at Embassy Suites by Hilton Biltmorewhere warm smiles, outstanding service, and Arizona sunshine come together every day! Be the reason guests love their stay at Embassy Suites Biltmore! Apply today and start your journey with a team that takes pride in creating memorable experiencesone guest at a time.

What We're Looking For :

• A positive, professional attitude and team-player mindset
• Strong communication and multitasking skills
• Previous hotel or customer service experience a plus
• Availability to work flexible hours, including weekends and holidays

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values : Hospitality, Integrity, Leadership, Teamwork, Ownership, Now. In addition, we look for the demonstration of the following key attributes : Quality, Productivity, Dependability, Customer Focus, and Adaptability.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.