Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems is achieved. Perform assigned duties as listed in RACI model(s) under general supervision from manager. Collaborate with peers and manager on operational tasks, system enhancements and project activities.
Support SchoolsFirst FCU’s complex Compute and Storage infrastructure with a focus on IBM AIX, OpenShift Containers, Linux and Storage
Design, install, and configure systems to support infrastructure and applications.
Develop and maintain configuration standards and operating procedures.
Coordinate with vendors for technical support and upgrades.
Troubleshoot issues or problems, including escalation to 3rd party vendors, as part of root cause analysis and investigation
Forecast, recommend, and implement capacity planning.
Manage vendors and hold them accountable to contractual SLA’s and obligations.
Submit and fulfill service requests.
Respond to incidents and problems.
Provide KPI and metrics for reporting.
Perform daily system monitoring, verifying the integrity and availability of network infrastructure.
Conduct after-hours maintenance.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Gather and analyze system log files.
Research and recommend innovative and automated approaches for system engineering tasks.
Coordinate and collaborate with teammembers and service stakeholders.
Provide assistance for support cases escalated by Systems Administrators and Systems Engineers
Perform peer review of submitted changes by Systems Administrators and Systems Engineers
Provide second tier support at engineer level to including investigation and troubleshooting.
Monitor ITSM tickets and prioritize appropriately.
Design and support disaster recovery and business continuity solutions, failover and testing efforts.
This position will be part of a paid on call rotation supporting the production environment 24x7x365.
Additional Job Functions
Performs other duties as assigned
Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
Qualifications
Bachelor's Degree or equivalent years of experience required
5-7 years of system administration experience required
Red Hat Certified Administrator preferred
IBM CSE-Virtualization preferred
Knowledge, Skills, and Abilities
Knowledge and 4 or more years of experience with one or more of the following:
Red Hat OpenShift Container infrastructure (Required)
Red Hat Linux (Required)
IBM AIX (Preferred)
Quay
VMware vCenter and vSphere
Credit Union specific applications ▪ Dell Avamar/Power Protect Data Manager
Solarwinds, Splunk, AppDynamics or other monitoring tools
Knowledge of IBM P Series Systems, with at least 5 years of administration experience
Knowledge with at least 5 years of experience with one or more of the following Storage systems: ▪ Dell PowerMax ▪ Pure Storage ▪ NetApp All-Flash ▪ Cisco MDS
Knowledge of Unix/Linux operating system scripting and utilities.
Knowledge of SNMP and log monitoring tools.
Knowledge of TCP/IP and OSI Model.
Knowledge of firewalls, routers and switches.
Knowledge of storage protocols; Fiber Channel, NFS iSCSI.
Knowledge of audit and security best practices (NIST, PCI, ISO).
Knowledge of Data Center standards and operations, including cabling, fire suppression, power, and safety.
Senior Unix/Linux Systems Administrator (Senior Systems Administrator - Temporary) • Riverside, CA
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