Logistics Coordinator

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering.

Our client is a large electronics manufacturer . They are looking for a Logistics Coordinator to join their team. This role is a CONTRACT position.

Position will be ONSITE . Candidates must be residing within commutable distance of Plano, TX to be considered.

Occasional OT

Onsite

Duties :

• Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance
• Booking, Tracking, Tracking of Cargo (FCL / LCL / FTL / LTL / AIR / PARCEL)
• Customer Service including all happenings from booking to cargo delivery in a timely manner
• Daily liaison with customer, carriers, internal staff
• Maintaining essential account documentation with up to date information and ensuring that it is filed and stored so as to be readily accessible to the team when / if needed
• Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
• Monitor account issues and communicate / liaison with management to implement / drive solutions
• Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer
• Recommend when needed changes in current processes
• Reporting as needed (Service failure report, claim / damage report, column, P&L, others as needed)
• Accuracy of data entry into Cello and other systems as needed
• Monitor trends and report changes to Management for action

Requirements :

• 2+ years in logistics experience in operations or Ocean / Drayage / Freight experience preferred
• Bachelor’s Degree required
• Korean / English Bilingual Preferred
• Proficient in Microsoft Office application Excel / Power point / Word / Outlook
• Excellent written and oral skills
• Able to engage and work directly with customers
• Solutions minded
• Highly Self Motivated and minimal supervision needed
• Organized and detail oriented
• Handle high pressure and fast pace operations as needed
• Strong work ethic
• Open to learning other modes of transportation as needed
• Experience with NAFTA / USMCA cross border transportation preferred
• Relevant Logistics Industry Knowledge
• Familiar with Logistics systems (WMS / TMS / WMS)

Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life.

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Note : Compensation rates are based on years of experience and / or level of skills relevant to the opportunity.