Compliance Analyst, Control Testing

Compliance Analyst

The Compliance Monitoring team is a vital part of Zillow's Legal & Compliance organization. We are dedicated to upholding the highest standards of integrity by partnering with business lines to ensure our operations adhere to key regulatory requirements, enabling the company to innovate responsibly in the real estate market.

About the Role

As a Compliance Analyst, you will support Zillow's mortgage compliance control testing program by executing file-level control testing of mortgage origination activities directly in Zillow's loan origination system. Working closely with Compliance, Legal, and business partners, you'll ensure our mortgage operations remain compliant with federal and state regulations. This role offers a great opportunity to modernize compliance testing and develop your career within an innovative, fast-paced, collaborative team.

You Will Get To :

• Execute end-to-end compliance control testing activities, including planning scope, drafting test procedures, determining sample selection, executing test plans, and recording results across the mortgage lifecycle.
• Produce clear and accurate documentation of sampling logic, test steps, evidence, and preliminary findings.
• Partner with senior Compliance team members to develop corrective action plans and conduct effectiveness validation (targeted re-testing) to ensure successful issue remediation.
• Maintain and enhance testing templates, tracking tools, and shared documentation to ensure consistency and quality.
• Leverage data and simple analytics to target samples, detect anomalies, and quantify issues for more actionable findings.
• Pilot responsible LLM / AI automation, with human review, to improve the accuracy, consistency, and efficiency of compliance testing processes.
• Leverage your knowledge of federal and state mortgage regulations to participate in risk assessment discussions that support the annual control testing plan.

Who You Are

Get to Know Us

Zillow is reimagining real estate to make home a reality for more and more people. As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions.